Redirects and crashes

Discussion in 'Malware Help (A Specialist Will Reply)' started by iveritov, Oct 12, 2012.

  1. iveritov

    iveritov Private E-2

    I have had browser redirects for quite some time now, it has only affected Chrome (I use both Firefox and Chrome). I'd probably say it stared a month ago, I tried to remove it half-heartedly and then stupidly ignored it. Then, last week while I was playing Vindictus, I got a sudden crash (no BSOD or shutdown screen, more like pulling the plug out). It happened again after I rebooted and logged back in.

    Logs attached and thanks in advance for your help.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Let's see if the below fixes it before we resort to anything else.

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these 2 detections:

    • [Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\X6va005 (\??\C:\Users\Iveritov\AppData\Local\Temp\0055620.tmp) -> FOUND
    • [Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\X6va005 (\??\C:\Users\Iveritov\AppData\Local\Temp\0055620.tmp) -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.


    • Now check that C:\Users\Iveritov\AppData\Local\Temp\0055620.tmp has really gone.
    • Also check in services and see if X6va005 is running.
    • Re run RogueKiller and attach the new log.
    • Still redirecting?
     
  3. iveritov

    iveritov Private E-2

    Alright, I did that. Unfortunately, the redirects persist.

    The two locations were successfully deleted. [2] is initial scan, [3] is post-deletion, [4] is after reboot.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then you will need to uninstall the browser that redirects with Revo Uninstaller. Then reinstall and tell me if the problem persists.

    Revo Uninstaller.
     
  5. iveritov

    iveritov Private E-2

    Awesome. That seemed to fix the redirects. I ran a couple test missions on Vindictus as well with no crashes. Thanks for your time and help!
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. :) Safe surfing!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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