redirects and popups problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by doctorsprock, Nov 22, 2013.

  1. doctorsprock

    doctorsprock Private E-2

    clicked on something bad, now having problems with redirects.

    seems to show up as green highlighted links at various places

    logs attached including redirect problem logs

    ran out of room for logs so double post

    thank you for all your help!

    doctor sprock
     

    Attached Files:

  2. doctorsprock

    doctorsprock Private E-2

    2 more log files...
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Could you attach the MGLogs.zip please? :)
     
  4. doctorsprock

    doctorsprock Private E-2

    here is the MGlogs.zip file, sorry about that,
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    MGTools did not run to completion. You must run it again this time ensuring that UAC is disabled, that your antivirus is disabled and that you are indeed running it as admin.

    Also please reun Hitman and have it delete the PUP's even if by default they're on ignore.
     
  6. doctorsprock

    doctorsprock Private E-2

    ok MGtools ran all the way, there was a pause before the main program ran which is what thru me off the first time,

    notes: I deleted a bogus looking addon in Mozilla Firefox that seems to have stopped most of the popups,
    i still notice a few words that are green and act as links so maybe multiple problems here, also, i notice that internet explorer seems to run ok so maybe this is a mozilla issue, i clicked an mozilla update your browser link that may have been bogus, thanks for all the help

    UAC disabled, MGlog file attached,
    Hitman was run with delete PUPS checked,
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Delete this:

    C:\SearchProtect


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    How are things running?
     
  8. doctorsprock

    doctorsprock Private E-2

    thank you so much this computer is faster and the green words are gone as well as the ads, like having a new machine!

    reg file upload was successful, all problems fixed,

    Happy Holidays to you and your family,

    chris :):):):)
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Happy Holidays to you and yours too. :) Glad all is back to normal.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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