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Discussion in 'Malware Help (A Specialist Will Reply)' started by Bob71, Mar 27, 2014.

  1. Bob71

    Bob71 Private E-2

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. :)

    Not really seeing malware, just some junk.


    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this detection:

    • [RUN][SUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run : Search Protection (C:\ProgramData\Search Protection\SearchProtection.exe [x][x]) -> FOUND

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Re run Hitman and have it remove all that it finds.



    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
    • O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    After clicking Fix exit HJT.




    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.


    Code:
    :Files
    C:\Program Files\Updater By Sweetpacks
    C:\Program Files (x86)\Mobogenie
    C:\ProgramData\Search Protection
    
    :reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "mobilegeni daemon"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "mobilegeni daemon"=-
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.



    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. Bob71

    Bob71 Private E-2

    I have attached logs after running scans etc as per your instructions.
    Problem 1:
    Running RogueKiller.exe did not find [RUN][SUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run:Search Protection (C:\ProgramData\SearchProtection\searchProtection.exe [x][x])-> FOUND.

    Problem 2:
    MGTools\Ananlyse.exe did not find 04 - HKLM\..\Run:[mobilegeni daemon] C:\ProgramFiles (x64)\Mobilegeni\DaemonProcess.exe.

    Thank you for your assistance.
    Bob71
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Do you see this?

    C:\Program Files\Updater By Sweetpacks

    If so it needs to be deleted.
     
  5. Bob71

    Bob71 Private E-2

    Did not find Updater by Sweetpacks
    Bob
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi Bob,

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Other than that I'm not seeing anything else to do. Ready for final steps?
     
  7. Bob71

    Bob71 Private E-2

    received message'the values and keys contained in D:\Bob\desktop\fixME.reg have been successfully added to the registry"

    Ready for final steps.
    Bob
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    8. After doing the above, you should work thru the below link:
     
  9. Bob71

    Bob71 Private E-2

    Thank you very much. I could not have done it without your help
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome, Bob :) Safe surfing!
     

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