Registry Infected ?

Discussion in 'Malware Help - Public (Anyone Can Post & Respond)' started by vvgomez, Dec 27, 2016.

  1. vvgomez

    vvgomez Private First Class

    Hello,

    I ran Suprantispyware and detected the following as a
    critial threats,
    malware.trace

    HKEY_USERS\S-1-5-21-3308756216-4230241753-1976524826-1002\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\SHELL

    Is this a real threat or a false positive?

    Because the registry is a core component of your Windows system

    Any suggestion?

    Thank you,
     
  2. MaxTurner

    MaxTurner Banned

    Before you consider going to the Specialist Malware Forum where a trained expert will help, run other scans (not just SAS) such as the real-time Anti Virus software you have installed, or Windows Defender if you have that. And the free version of Malwarebytes
    With any of the above, you must update them before scanning.
    Allow all of them to delete any malware found and if they quarantine any items empty that folder.
    RESTART your system, then run scans again to see if the item you mentioned is still there.
    If it is you will need to go to the Specialist Forum and carry out the 'read and run me first' steps and post a new thread with logs there.
     
  3. vvgomez

    vvgomez Private First Class

    Hi Max, yes I followed the steps you mention above and I posted a thread in the specialist forum like a week ago, but not answer back, yet. This particular detection from SAS is really alarming me. Thank you for your advice.
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    The number of false positives is the reason SUPERAntiSpyware was removed from our READ & RUN ME FIRST Guide.
    You created two threads five days ago and have yet to upload ALL of the requested logs to either. (I have posted which ones are still needed.)
     
    Last edited: Dec 28, 2016
  5. vvgomez

    vvgomez Private First Class

    Yes, my bad! Sorry for that. I am fixing the posts.
    Thank you for your response and your help.

    vv
     
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome. :)
     

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