Registry Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by Geeky_McGeekenstein, Nov 10, 2007.

  1. Geeky_McGeekenstein

    Geeky_McGeekenstein Private E-2

    Past month or so I've had low memory problems and have deduced it's possibly a problem with my memory. I've ran Anti-Spyware,Virus & Adware software to remove anything that could be effecting it, still the problem remains. I've downloaded various registry fixing programs (i.e Registry Mechanic) but have never been able to finish a scan. What happens is it scans for a while until it reaches a certain point then my PC reboots with the message 'Windows has recovered from a serious error' once I've logged back in.

    Any help ? If I can't even run a scan to find out whats the problem I really am stuck, the Registry Mechanic picked up on 600(!) problems but it rebooted.

    Thanks.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs![/FONT]
     

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