Reinfected - Please check logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by LeanneThaLette, Sep 6, 2012.

  1. LeanneThaLette

    LeanneThaLette Private E-2

    Leanne got reinfected so I ran the malware removal procedures. If someone wouldn't mind checking her logs I would appreciate that. I did notice after cleaning that when Chrome is used two tabs open up. The second one is funmoods.

    Thank you for your assistance.
     

    Attached Files:

    Last edited: Sep 6, 2012
    LeanneThaLette, Sep 6, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to attach the C:\MGLogs.zip.
     
    TimW, Sep 6, 2012
    #2
  3. LeanneThaLette

    LeanneThaLette Private E-2

    Sorry

    Here is the final log.
     

    Attached Files:

    LeanneThaLette, Sep 7, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now tell me what issues you are having.
     
    TimW, Sep 7, 2012
    #4
  5. LeanneThaLette

    LeanneThaLette Private E-2

    The fixME.reg merged successfully. She is having a few problems with Chrome but I will attempt to find a fix for those.

    Thank you so much for being here. :wave
     
    LeanneThaLette, Sep 9, 2012
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It may just be a matter of uninstalling and reinstalling. Let me know.
     
    TimW, Sep 9, 2012
    #6

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