Removal Help

Discussion in 'Malware Help (A Specialist Will Reply)' started by MamaLoca, Nov 9, 2012.

  1. MamaLoca

    MamaLoca Private E-2

    Hey all,

    I am working on my Aunt's computer, she tells me that it has the FBI virus.
    It is a 32 bit Windows XP computer.
    I ran CCCleaner and am trying to run RougeKiller. Unfortunately it has been running for a few hours and has stalled so I can not send the report.

    Should I go on to the next step?
     
  2. MamaLoca

    MamaLoca Private E-2

    So I unchecked Scan MBR(?) and here is the report that was generated
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are able to, you need to continue on with the rest of the scans from the READ & RUN ME and attach the other 4 logs. There are multiple infections present.
     

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