removing malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by bobbyzaman, Sep 13, 2012.

  1. bobbyzaman

    bobbyzaman Private E-2

    Hi.

    I following the instruction read & run me first and i have run into a couple of issue in the steps

    in step 2
    I cant get to the control panel to see and remove the anti virus programs.

    in step 6

    i cant save the file to the desktop as i can not see it as a location anymore.
     
  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, bobbyzaman

    Which operating system? Have a flash drive? If so, put this on a flash drive:

    http://img189.imageshack.us/img189/2827/unhide.gif Now download unhide.exe to your flash drive or some other place you can find it.
    • Now run unhide.exe by double-clicking it. (Vista/7 right-click and select Run as Administrator)
    • Be patient as the tool runs.
    • Did this restore the missing (hidden) shortcuts?
    • Attach the unhide.txt file on your desktop. (How to attach)

    Do not worry about uninstalling from Control Panel for now.
     
  3. bobbyzaman

    bobbyzaman Private E-2

    thisisu

    thank you this really helped.

    I am now back up and running:-D
     
  4. thisisu

    thisisu Malware Consultant

    You're welcome. Did you remove the malware that probably caused this to happen?
     
  5. bobbyzaman

    bobbyzaman Private E-2

    yes i managed to complete remove the malware.
     
  6. thisisu

    thisisu Malware Consultant

    Good to know ;)
    Be safe.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds