Removing Pop Up Error Message

Discussion in 'Malware Help (A Specialist Will Reply)' started by xjoolee, Dec 31, 2014.

  1. xjoolee

    xjoolee Private E-2

    I'm receiving this message when I start my computer: c:user/dell/appdata/local/conduit/background container.dll

    Otherwise my computer seems to be running fine. Can anyone help me with this?
     
  2. xjoolee

    xjoolee Private E-2

    Sorry I meant the message I'm getting is:

    Run DLL

    There was a problem starting
    c:\users\ed\appData\local\conduit\backgroundco container\background container.dll
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is a problem due to Conduit junkware. You can try the simple/quick approach first. Look to see if anything shows in your installed programs list for Conduit and uninstall. Also run JRT as below.


    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    If you still have a problem, you will have to run the below full cleaning process.


    READ & RUN ME FIRST. Malware Removal Guide
     
  4. xjoolee

    xjoolee Private E-2

    The simple approach worked! Thank you so much!

    Thank you and have a great new year!
     

    Attached Files:

    • JRT.txt
      File size:
      2.3 KB
      Views:
      2
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Happy New Year.
     

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