removing SpyPC 8.0

Discussion in 'Software' started by texasharper, Sep 10, 2007.

  1. texasharper

    texasharper Corporal

    It's by XELERATE software, I installed this months ago thinking it was for security, but I think it is a keylogger.

    Whatever...when I installed, it said to make a key disk, I didn't know how to do this so thoght I'll come back when I have time and figure it out. But now I am unable to access the software because it asks for a password! I don't recall ever designating a password!! So now I can't remove this software. Help.:eek:
     
    texasharper, Sep 10, 2007
    #1
  2. yukon98

    yukon98 Specialist

    Try opening your control panel and go to add remove programs. Maybe you can uninstall it from there?
     
    yukon98, Sep 10, 2007
    #2
  3. texasharper

    texasharper Corporal

    nope, does not even show up there.
     
    texasharper, Sep 10, 2007
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try contacting the company ....:)
     
    TimW, Sep 10, 2007
    #4
  5. texasharper

    texasharper Corporal

    TimW, it says in the user guide "please do not contact tech. support if you have no key disk and do not know your password, they will be unable to help."

    I have heard of sites where you can access passwords....will that work?

    Thanks for all replies.
     
    texasharper, Sep 11, 2007
    #5
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    It clearly states in the product details what it does:
    If you didn't make a key disk, then the only way to remove the software is to restore the computer way back to before this was installed or do a clean install of your OS,
     
    plodr, Sep 11, 2007
    #6

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