Removing Trojan:dos/alureon.E from win XP

Welcome to Major Geeks!

You have an infection in your partition table. Please get me a log from MGtools as requested in the below.

Using MGtools


Also do you have your Windows XP boot CD? If not, then make the CD in the below instructions BUT JUST make the CD. Do not run the fixmbr yet!!!!!!!!! Once you have burned the CD, don't do anything else with it. Just tell me when you have it.

Fix MBR using ARCDC

 

No these are not what you need. Make the CD I mentioned.

 

Okay and now you will need to make another special bootable CD containing G-Parted which we will use to fix your partitions. You actually have a new form that added two infected partitions. Then we will fix your MBR using the first CD I had you make.

Please download: gparted-live-0.11.0-7.iso (114 MB)
Create a bootable CD for GParted. You can use ImgBurn to accomplish this.
If you need help on how to use ImgBurn, please view this guide by dr.m -- Using ImageBurn to Burn an ISO image

Now boot off of the newly created GParted CD.
http://img717.imageshack.us/img717/6546/gpartedsplash01107.th.png
You should be here...
Press ENTER
http://img819.imageshack.us/img819/7286/gpartedkeymaps.th.png
By default, do not touch keymap is highlighted. Leave this setting alone and just press ENTER.
http://img404.imageshack.us/img404/9840/gpartedlanguage.th.png
Choose your language and press ENTER. English is default [33]
http://img140.imageshack.us/img140/7958/gpartedgui.th.png
Once again, at this prompt, press ENTER
You will now be taken to the main GUI screen below
http://img32.imageshack.us/img32/1122/gpartedo.th.png
According to your logs, the partitions that you want to delete are

• 2.48 MiB (2.48 MB) and
• 1.00 GiB (1.00 GB)

​

Click the trash can icon to delete and then click Apply.
You should now be here confirming your actions.
Do the same for bott partitions we want to delete.
http://img233.imageshack.us/img233/1533/gpartedsteps.th.png
Now you should be here:
http://img696.imageshack.us/img696/8471/gpartedsuccessclose.th.png
Is boot next to your OS drive? According to your logs, your OS drive is the 64.06 GB sized partition.
http://img194.imageshack.us/img194/7753/gpartedboot.th.png
If boot is not next to your OS drive under Flags, right-mouse click the OS drive while in Gparted and select Manage Flags

In the menu that pops up, place a checkmark in boot like the picture below:
http://img196.imageshack.us/img196/3483/gpartedmanageflagsboot.th.png
Now press the Close button to save these changes.
Now double-click the http://img822.imageshack.us/img822/641/gpartedexit.png button.
You should receive a small pop up like this:
http://img88.imageshack.us/img88/8986/gpartedexitreboot.png
Choose reboot and then press OK.


Now reboot and use the ARCDC cd you made to boot to the Recovery Console and run the fixmbr command ( see the Fix MBR using ARCDC thread again ). The reboot normally as instructed.

Once back in Windows Re-run another scan with MBRCheck and attach its latest log.

Also run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

While potentially a good thing to do, it is not normally necessary.

Are you sure you made it a bootable disk from the ISO image. You cannot just burn the ISO file to the disk. That would just be a data disk. You need to make it a bootable disk from the image. Also you may need to configure the boot order in your BIOS to boot from CD first before trying to boot from hard disk.

The same logic is true for the ARCDC CD, it is being made as a bootable CD and you have have your boot oder in BIOS set properly.

 

That's fine. It has been updated since the procedure was written. It still works the same.

Test the CDs you made on another PC if necessary to see if they are bootable. Many many people use these procedures each week to make bootable CDs. As long as the CDs are made properly and the BIOS is setup properly, they will work. One other potential problem that some people have had is and issue with the CD/DVD drive itself.

 

Actually when you used the words "blue screen" I though you meant your PC crashed, but the rest of the sentence does not seem to say this. What I need to know is if you followed the instructions and did you get to the Command Prompt. You don't want to reload Windows. You want to boot into the command prompt of the Recovery Console.

 

Are you sure you only deleted the partitions requested and nothing else? It sounds to me like you deleted your Windows partition if no alllocated partition is showing on sda1

Also are you sure that you set your Windows partition to be the boot partition as requested in the instructions? Does the boot flag show next to it?

 

I'm not sure. Did you follow the instructions closely? Are you able to boot from it and can you get to a command prompt? If not exactly where do you get too.

Also, what happens when you simply boot up your PC normally?

 

Okay then let's see where things stand.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• C:\MGlogs.zip

 

Okay there is more to do. It looks like you may be missing some items from your Start Menu, QuickLaunch....etc.

Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

http://download.bleepingcomputer.com/grinler/unhide.exe

Now run it ( if you are running Vista or Win 7, use right click and select Run As Administrator ). Did that help with your missing items?


Now uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 13
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: TTB000000 - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\COUPON~1.DLL (file missing)
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O18 - Filter hijack: text/html - {27f5a158-1e64-4ffa-b928-bb3e40161a17} - C:\WINDOWS\msvideo.dll
After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.
See the download links under this icon http://www.majorgeeks.com/images/dll.gif

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes each of thebelow should be deleted:

Code:

C:\WINDOWS\temp\
10A878~1      Feb  2 2012              "10a878b0-be5f-4996-817c-48daed4d96ee"
113D3F~1      Feb  4 2012              "113d3fd6-ad07-49bc-a945-ba2cd2a1e147"
3532AB~1      Feb  1 2012              "3532ab63-833a-4e6b-a94b-82f8f6c81f23"
3a760d~1.tmp  Feb  5 2012           0  "3a760d54-8b31-4b0b-8cf7-9deb70feb270.tmp"
54FA06~1      Jan 27 2012              "54fa06da-a4e8-4776-9390-0fdfb8bea9e0"
63AE34~1      Jan 31 2012              "63ae349e-de51-436e-ad6c-29b246aefdad"
833BDE~1      Jan 29 2012              "833bde83-1742-4b54-af97-a323ec285dec"
BC0CA6~1      Feb  5 2012              "bc0ca669-dbff-457d-b860-50fee602258a"
DC242F~1      Jan 30 2012              "dc242f96-3c67-4ea6-9b63-c175622c11ca"

You forgot to tell me how things are working!

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

I thought we already did that but perhaps I forgot or lost track of what we really got to run due to the issue you had with ARCDC. So let's check.

Please re-run MBRcheck and attach the new log.

 

Okay the MBR still shows as unknown. Are you able to properly boot up the ARCDC boot CD now to get to the command prompt as indicated in the instructions in the below link?

http://forums.majorgeeks.com/showthread.php?t=242982


If the CD is not working properly on this PC, see if it works properly on another PC if you have one. This would just be a test to see if the CD gets you to the command prompt and nothing more.

 

There is also something NEW showing in your MBRcheck log. The below driver is seen:

0xF7512000 dfbenz.sys

It was not in previous logs so I'm wondering it maybe you have picked up a new round of infections. I think we should rerun a couple of other scans to check things out. If you have complete final instructions these tools may be gone and will have to be redownloaded.


Goto the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

• Be sure to attach your log from TDSSKiller

Download and run combofix.exe which you did not previously run as part of our standard cleaning procedure. If you had previously downloaded it, it is already out of date, so download the new version.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• the TDSSkiller log
• C:\ComboFix.txt
• C:\MGlogs.zip

 

Not until we are finish with all of your cleaning. Reinstalling AVG would only hinder the ability to finish this process and if we need to run ComboFix again, you would definitely just have to uninstall it again.

 

This would not be due to what was run. Very little was changed. Only combofix removed a few insignificant items and none of them would impact performance at all.

We still need to repair your MBR on drive C. A few messages back I asked you the below but you did not answer

 

What exactly does "did not work" mean? I would like to know what is happening? How far do you get? Is it starting to boot from the CD? Or not booting at all from the CD? If you do not have your PC BIOS set to boot from CD before the harddisk, perhaps that is your problem. Also if you are not actually burning a bootable disk and just making a data disk, that would also be a problem.

It should.

No. I already stated this and why in message # 39.

 

Many times when there is a real MBR infection, using an installed copy of the Recovery Console will not allow the infection to be fixed because you are still running the infected MBR when you allow the hard disk to be run which is what you do with the installed version of the RC that ComboFix added for you. But try the below anyway.

Select your Windows partition which is normally #1 C:\windows

Then at the command prompt, type in the below commands. The second will cause a reboot and you should boot back to normal Windows

fixmbr
exit

After reboot, rerun MBRcheck and attach the new log.

 

Try booting the the Win XP CD and see if you can even boot with it to the Recovery Console. If you can, then run the commands.

 

Okay that has fixed your MBR.

Are you still having any malware problems?

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!