Removing Trojan Dropper?

Discussion in 'Malware Help (A Specialist Will Reply)' started by julietbriggs, Jan 20, 2008.

  1. julietbriggs

    julietbriggs Private E-2

    ive read the threads on removing the THD virus and i havent any luck. ive seen people on other sites submiting a log to be reviewed by experts but im afraid im lost. can you guys help me out so my humble little laptop will once again be happy? thanks so much

    -juliet
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. julietbriggs

    julietbriggs Private E-2

    ok i ran through the thread you posted, and discovered my virus issue with avg spyware. im not sure if it 100% fixed, so ill attach the logs for review and wait for an final verdict from the experts. thanks again!

    -Juliet
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now we need to use a new tool.
    • Download and save to RenV.exe to your Desktop (must be on the Desktop)
    • Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).
    Code:
    C:\Program Files\Grisoft\AVG7\avgcc .exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient .exe   
    • Now using your mouse, drag Log.txt onto RenV.exe
    • When finished, RenV.exe will produce a new log names Log.txt on your Desktop I will ask for this log later.
    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2_03
    Mozilla Firefox (2.0.0.5)

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Then install the current version of FireFox from: Mozilla Firefox


    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
    O2 - BHO: (no name) - {D7FD6C15-4927-4AAE-BF12-FBDABD287EB1} - C:\WINDOWS\System32\ssqqoom.dll (file missing)
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig .exe /auto
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\rkikzdtp.exe
    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)
    O20 - Winlogon Notify: ssqqoom - ssqqoom.dll (file missing)

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  5. julietbriggs

    julietbriggs Private E-2

    ok i followed the directions but renV only told me the files could not be found, nor did it produce a log file as specified in the instructions. i aslo didnt have the line of code from MGtools called

    "O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig .exe /auto "

    ive attached the log files from avenger and the updated MGtools logs for review, so hopefully im clean now. im using a desktop to access the net and move files back and forth from the infected laptop, and im too scared to access the net from the laptop till i hear from the experts that im clean again. thanks again!

    -Juliet
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean!


    Note you have Ad-aware 6 Personal installed an it is almost 3 years out of date.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    12. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    13. After doing the above, you should work thru the below link:
     
  7. julietbriggs

    julietbriggs Private E-2

    thank you so much! im glad this forum exists to help stumped people like me fix our malware issues. my pc is my life and its great to have it back to normal again. ill run through your new link tomorrow and get that squared away and make sure im fully protected from any future threats. thanks again for all your help!

    -Juliet
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely.
     

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