Repost - CD Burner not working

Sorry to repost, but had no replies tot he original.......

The other day, I tried to burn some music to CD so that my wife could use it for one of her school lessons. It's been some time since I tried to do this as it's mostly been mp3 players and iphones of late, but the last time I burned a CD there were no problems at all.

This time, no matter what software I used (itunes or Nero), it just wouldn't work.

The failure produced a fail log, which I have copied and pasted below. If you can understand this, maybe you'll see what is causing this issue? It's the latest in a long line of problems with this computer, and I may soon be forced to take it into the back garden and shoot it!

Any ideas?......

Many thanks in advance



Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 13:06:00
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 20:18:06
Nero version: 6.3.1.10 (Nero Express)
Recorder: <TSSTcorp CD/DVDW TS-H552U>Version: US01 - HA 1 TA 1 - 6.3.1.10
Adapter driver: <> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder
CD-ROM: <SONY DVD-ROM DDU1615 >Version: GYS1 - HA 1 TA 0 - 6.3.1.10
Adapter driver: <> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : fasttx2k Port 0 ID 0 DMA: Off

=== CDRom-Device-Map ===
SONY DVD-ROM DDU1615 D: CDRom0
TSSTcorp CD/DVDW TS-H552 E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 1023MB (1048096kB)
Free physical memory: 225MB (230948kB)
Memory in use : 77 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

18.10.2010
Audio CD
20:29:15 #1 CDADOC -1 File Cdadoc.cpp, Line 1510
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 02:38.71, Pause frames: 150, Filters: 0, Name: '01 The Forest(1).mp3'.
Track 02: Length: 01:58.34, Pause frames: 150, Filters: 0, Name: '02 The Fox(1).mp3'.
Track 03: Length: 02:17.29, Pause frames: 150, Filters: 0, Name: '03 The Owl(1).mp3'.
Track 04: Length: 02:06.68, Pause frames: 150, Filters: 0, Name: '04 The Snake(1).mp3'.
Track 05: Length: 02:41.37, Pause frames: 150, Filters: 0, Name: '05 The Gruffalo(1).mp3'.
Track 06: Length: 02:13.14, Pause frames: 150, Filters: 0, Name: '06 The Mouse(1).mp3'.
Total size: 14:08.28

20:29:15 #2 Phase 90 File dlgbrnst.cpp, Line 1841
Buffer Underrun Protection activated

20:29:16 #3 Text 0 File Reader.cpp, Line 118
Reader running

20:29:16 #4 Text 0 File AudioCompilationImpl.cpp, Line 817
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

20:29:16 #5 Text 0 File Writer.cpp, Line 124
Writer TSSTcorp CD/DVDW TS-H552U running

20:29:16 #6 Text 0 File Burncd.cpp, Line 3200
Turn on Disc-at-once, using CD-R/RW media

20:29:16 #7 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 63477 ( 14:08.27)

20:29:16 #8 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

20:29:16 #9 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: TSSTcorp CD/DVDW TS-H552U;
CDR code: 00 97 22 67; OSJ entry from: Daxon Technology, Inc.
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 16 43 (LI 97:22.67), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

20:29:16 #10 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================

20:29:16 #11 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (01 The Forest(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 11921 (11921) = #11921/2:38.71
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 11921 blocks [TSSTcorp CD/DVDW TS-H552U]
1: TRM_AUDIO_NOPRE (02 The Fox(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 8884 (8884) = #8884/1:58.34
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 8884 blocks [TSSTcorp CD/DVDW TS-H552U]
2: TRM_AUDIO_NOPRE (03 The Owl(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 10304 (10304) = #10304/2:17.29
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 10304 blocks [TSSTcorp CD/DVDW TS-H552U]
3: TRM_AUDIO_NOPRE (04 The Snake(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 9518 (9518) = #9518/2:6.68
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 9518 blocks [TSSTcorp CD/DVDW TS-H552U]
4: TRM_AUDIO_NOPRE (05 The Gruffalo(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 12112 (12112) = #12112/2:41.37
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 12112 blocks [TSSTcorp CD/DVDW TS-H552U]
5: TRM_AUDIO_NOPRE (06 The Mouse(1).mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 9989 (9989) = #9989/2:13.14
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_ULTRARAW96, 2448, config 0, wanted index0 0 blocks, length 9989 blocks [TSSTcorp CD/DVDW TS-H552U]
--------------------------------------------------------------

20:29:16 #12 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [TSSTcorp CD/DVDW TS-H552U] for write in raw writing
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 6:
1: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 0 367200 29549808, ISRC ""
2: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 29549808 29917008 51665040, ISRC ""
3: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 51665040 52032240 77256432, ISRC ""
4: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 77256432 77623632 100923696, ISRC ""
5: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 100923696 101290896 130941072, ISRC ""
6: TRM_AUDIO_ULTRARAW96, 2448/0x00, FilePos 130941072 131308272 155761344, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x01
-150 | 1 | 0 | 0x00 | 0x21
0 | 1 | 1 | 0x00 | 0x21
11921 | 2 | 0 | 0x00 | 0x21
12071 | 2 | 1 | 0x00 | 0x21
20955 | 3 | 0 | 0x00 | 0x21
21105 | 3 | 1 | 0x00 | 0x21
31409 | 4 | 0 | 0x00 | 0x21
31559 | 4 | 1 | 0x00 | 0x21
41077 | 5 | 0 | 0x00 | 0x21
41227 | 5 | 1 | 0x00 | 0x21
53339 | 6 | 0 | 0x00 | 0x21
53489 | 6 | 1 | 0x00 | 0x21
63478 | lead-out | 1 | 0x00 | 0x01

20:29:18 #13 Phase 36 File dlgbrnst.cpp, Line 1841
Burn process started at 40x (6,000 KB/s)

20:29:18 #14 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

20:29:18 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #12071

20:29:18 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #21105

20:29:18 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #31559

20:29:18 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #41227

20:29:18 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #53489

20:29:18 #20 Text 0 File Mmc.cpp, Line 15445
StartDAO : CD-Text - On

20:29:18 #21 Text 0 File Mmc.cpp, Line 20051
Set BUFE: supported -> ON

20:30:37 #22 SCSI -1135 File Cdrdrv.cpp, Line 1439
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0BA80000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0xFF 0xFF 0xD4 0x6F 0x00 0x00 0x0D 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

20:30:37 #23 CDR -1135 File Writer.cpp, Line 304
Write error

20:30:44 #24 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

20:30:46 #25 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

20:30:46 #26 Phase 38 File dlgbrnst.cpp, Line 1841
Burn process failed at 40x (6,000 KB/s)

20:30:46 #27 Text 0 File AudioCompilationImpl.cpp, Line 828
DRM: DRM burn session terminated.

20:30:46 #28 Text 0 File AudioCompilationImpl.cpp, Line 857
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 13:06:00
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 27/07/2006 03:05:53 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

Greetings, Scooter McGraw.

That looks like Greek to me.

Don't know what you've tried already, so here are a few quick suggestions:

Try different media (always a good idea).

Try a different burning software (I realize you've used Nero and iTunes, but humor me and try any native Windows burning protocols - if nothing else, if it fails we've got more info).

Try a slower burn speed (if I'm reading the Greek correctly, looks like you're trying to burn at 40X, which may be way too fast).

Try this this MS Fix (there are also other MS Fixes available if you browse the MS Solution Centers).

I'm sure the MG gurus will jump in with more tips and tricks, so hang in there.

 

Hi

Thanks for your help, but the MS Fix doesn't work. It keeps telling me it experiences and error downloading a file and I must try later. Well, I've tried a few times now but it still won't work. Does it say the same thing for you/everyone, or is it just my computer not accepting it?

Cheers

 

Basically, that fix is an automated script to clean your upper and lower filters in the Registry.
If you're having trouble running it online, the manual steps for doing so are located in the MS KB article #982116.

 

You didn't mention the age of your system but CD+DVD burners do die, usually laser gives out (or isn't strong enough any more) or the tray mech doesn't function right.
So it is possible burner has died. Is there another computer available to you that you could try it in?

Sam