req.dll problem

phattcat · May 2, 2005

hi i seem to have a prob with something called req.dll
my norton did its automatic update this evening and then went nuts with pop ups saying it couldn't delete req.dll
i have found it in system32 folder but when i go to delete it, it says it is being used by another programme and cannot be deleted.
Any help will be gratefully received as i am having to do this with my norton off as it slows the pc down with the pop up warning otherwise.
im using XP nd have SP2

chaslang · May 3, 2005

Download Pocket KillBox

Double-click killbox.exe on your desktop. Select the option "Delete on reboot".
Now highlight and 'copy' the entire list of filepaths below:

C:\WINDOWS\System32\req.dll
C:\WINDOWS\System32\req.dat
C:\WINDOWS\System32\req.exe

Open 'file' in the killbox menu at the top and choose 'Paste from clipboard'

Now you will see, this is pasted in the "Full Path of File to Delete"-field.
There's a little arrow (dropdown-arrow) next to that field.
If you expand it, these lines should be there together!

Then press the red button with a white X in it.
Killbox will tell you that all listed files will be deleted on next reboot.
Click YES

When it asks if you would like to Reboot now, click YES
If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

After reboot disable the IE add-on by going to tools/manage-add-on/disable.

phattcat · May 3, 2005

Done that and it seems to have worked thanks a lot!!

chaslang · May 3, 2005

You're welcome.

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req.dll problem

phattcat Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

phattcat Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member