Restore DVD

Discussion in 'Malware Help (A Specialist Will Reply)' started by bunbear, Apr 7, 2008.

  1. bunbear

    bunbear Private E-2

    My husband's computer has major viruses and spyware that SpySweeper/Antivirus cannot remove. A notation says that one is in the memory. I have tried a few things to no avail. Question: If I use the Restore DVD that came with the computer, will it restore to factory settings and get rid of the viruses and spyware? Thanks!
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Yes...the restore DVD will wipe your system and take it back to factory settings ..and also wipe all your data and documents.

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     

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