restoring files after removing rootkit

Discussion in 'Malware Help (A Specialist Will Reply)' started by Robbb, Jun 1, 2013.

  1. Robbb

    Robbb Private E-2

    Hi,

    I removed a number of files while taking out rootkit from my windows 7.

    But sfc will not restore missing files for me.

    Kaspersky tells me that there is not rootkit any longer, but I am not 100%

    sure if I have taken out all infected files.

    I have attached SFC CBS log and FSS log.

    Please offer me suggestions/ helps!

    Thanks,
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. Robbb

    Robbb Private E-2

    Hi,

    Sorry for bypassing protocols. I should've been more observant. My apologies. So, before losing my internet connection on May 30th, there have been a number of problems on my system such as not being able to download any files from the internet as it claims that system fail to scan. I have fixed this by fixing registry a bit and thought there would be no problem afterwords. Then, internet stopped working on May 30th. As far as I can remember, I haven't downloaded any distinct files from the web, maybe a couple of movies and a complete season of TV series. Before these downloads, I have updated my Adobe Air and VLC. After I have encountered internet disconnection, I have tried to fix it by sfc command on cmd, but Windows could not fix it on its own. So, I have used sfc /Verifyonly command then manually took out 2 infected files thus resulting in two missing files of which I am aware. Regarding this, please refer to sfc and FSS log on initial post. Then, I realized that things were getting out of my hand, so followed steps posted on majorgeeks and here posted thread to seek help. I have attached logs required. Any help will be appreciated.

    Thanks,
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  5. Robbb

    Robbb Private E-2

    Hi,

    Thanks for a immediate reply.

    I have followed all instructions given from top to the bottom and internet is still disconnected. For the first try of the scan, Malwarebytes scanned a number of backdoors and I cleaned them as instructed. Also, I have scanned once again to as suggested which led to a clean result. I have attached logs of these two scans. So, I have run 'fixdamage' tool afterwards as suggested, yet internet is still not working. After following the instructions that you have given, I have run FSS scan once and checked a couple of files are still missing.Log of FSS scan is also attached. I haven't done anything else that is not instructed apart from scanning with FSS after completing steps given.

    I truly appreciate for your time and effort.

    Cheers,

    Rob
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Attach the new C:\MGLogs.zip
     
  7. Robbb

    Robbb Private E-2

    Hi,

    Please refer to the attachment.

    Thanks,

    Rob
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    1. Go to Start ==> Run (or Windows key+R)
      • Type the following in the run box and click OK: notepad c:\windows\inf\nettcpip.inf
        (note that there is space after notepad)
      • The above file will open in the notepad.
      • Under TCP/IP Primary Install section find the following: Characteristics = 0xA0
      • Edit 0xA0 and replace it with 0x80 (replace A with 8)
      • Under File menu click Save and close the notepad.

    2. Go to Start ==> Control Panel. Double-click Network Connections. Right-click Local Area Connection, and select Properties.
      • On the General tab, click Install a popup window opens.
      • Select Protocol from the list and then click Add.
      • A new window opens, click Have Disk....
      • In the browse... box type c:\windows\inf
      • Click OK.
      • Select Internet Protocol (TCP/IP), and then click OK.
      • On the Local Area Connection Properties screen select Internet Protocol (TCP/IP) and click Uninstall, and then click Yes.
      • Wait until it asks to restart, and then restart as requested. Continue with the below after restarting.

    3. Go to Start ==> Run (or Windows key+R)
      • Type the following in the run box and click OK: notepad c:\windows\inf\nettcpip.inf
        (note that there is space after notepad)
      • A file opens in the notepad. Under TCP/IP Primary Install section find the following: Characteristics = 0x80
      • Edit 0x80 and replace it with 0xA0 (replace 8 with A)
      • Under File menu click Save and close the notepad.

    4. Go to Start ==> Control Panel. Double-click Network Connections. Right-click Local Area Connection, and select Properties.
      • On the General tab, click Install
      • A popup window opens. Select Protocol.
      • A new popup window opens. Select Internet Protocol (TCP/IP), and then click OK.
      • Wait until it asks to restart, and then restart as requested. Continue with the below after restarting.


      Now click on the attachment for AFD.zip and install it.

      ADF.zip
    5. Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    6. Then attach the below logs:
      • C:\MGlogs.zip

     
  9. Robbb

    Robbb Private E-2

    Hi,

    I'm unfortunately stuck at the first step. After I modify TCP/IP section of nettcpip.inf, I cannot save my notepad. If I try to do so, I only see "access denied" window. I have tried to carry this step out by using administrator access on window explorer and cmd of safety boot mode only to no avail.

    Regards,

    Rob
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup

    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.
     
  11. Robbb

    Robbb Private E-2

    Hi,

    Thanks again for an immediate reply.

    Windows repair has let me get around the "access-denied" issue and then I carried on every other step posted previously. Please refer to the attachment.

    Best,

    Rob
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    @TimW, C:\windows\System32\drivers\afd.sys is missing and needs to be replaced. See the backups showing in nwktst.txt

    Also the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT registry key does not seem correct per what is in netinfo.txt . You should restore this key.
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download ComboFix to your desktop. Turn off any AV software you have before you run it. Do not run it.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    ClearJavaCache::
    KILLALL::
    FCopy::
    C:\windows\winsxs\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17514_none_d9efac7dbcaf385b\afd.sys|C:\windows\System32\drivers
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now download this file to your desktop and double click it. Let it merge with the registry:

    NetBT.reg

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Attach the new C:\MGLogs.zip.

    Tell me how things are running.
     
  14. Robbb

    Robbb Private E-2

    Hi,

    I have followed all instructions given. There is no change regarding internet connection.

    I have encountered a message created by combofix while running it saying "If combofix does not fix internet disconnection, run it again after reboot." (Please refer to jpg attachment regarding full text) I have only followed instruction given, thus I ran combofix only once although It rebooted system itself during the process.

    Other attachments are combofix log and MGlogs.

    I appreciate your time and effort again.

    Best,

    Rob
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  16. Robbb

    Robbb Private E-2

    Hi,

    Please refer to the log attached.

    Regards,

    Rob
     

    Attached Files:

  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall >> Ask Toolbar

    We will run another fix with ComboFix.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  18. Robbb

    Robbb Private E-2

    Hi,

    I could not delete Ask Toolbar. Error message says: "Error 1316. A network error occurred while attempting to read from the file C:\windows\installer\Ask Toolbar.msi."

    Otherwise, I could follow rest of the instructions given smoothly although no change on internet connection has been witnessed. This time, it seems that combofix has not found anything out of the system.

    Logs are attached.

    Best,

    Rob
     

    Attached Files:

  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now the afd.sys file has been replace and the AFD service is running. The DHCP service is still disable as are many other servcies because you are using MSConfig to stop many things.

    Now you need to run MSconfig and put your PC into normal startup mode. Then reboot you PC. After reboot you will need to do the below again.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
     
  20. Robbb

    Robbb Private E-2

    Hi,

    I have brought system back with normal booting as instructed. Please refer to the attached log.

    Best,

    Rob
     

    Attached Files:

  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please download each of the registry patch by whatever method you are currently downloading files:

    Win7DHCP

    After downloading the file, copy it to the DESKTOP folder on the problem PC.
    Then right click on the file and select Merge. Say yes to any prompts about allowing these to be added to your registry. Tell me if you have any problems. Also be sure to tell me if it was successful. If it was not successful, stop here and tell. Only continue with the below if the Merge was successful.

    Then reboot your PC

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). ​



    Then attach the below logs:
    • C:\MGlogs.zip
     
    Last edited: Jun 9, 2013
  22. Robbb

    Robbb Private E-2

    Hi,

    I cannot be directed to server with the link given. I seems broken for me. Classic 404: Not Found error. Can you please check the link to registry again?

    Best,

    Rob
     
  23. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try it now. There was a filename difference on the server.
     
  24. Robbb

    Robbb Private E-2

    Hi,

    Link led me to text of registry keys rather than file, so I saved it as a reg file with notepad then merge. Merge was successful. Log is attached.

    Best,

    Rob
     

    Attached Files:

  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No! It led you to a file named Dhcp.reg that you just needed to save not open. However since you have managed to save it anyway and it did merge, I can see that this fixed your DHCP service which was not running.

    Have you rebooted your PC and can you get network access now? All of the services related to this that were previously broken, are now running.
     
  26. Robbb

    Robbb Private E-2

    Hi,

    My internet is not yet back on. Is there any other service / file that has to be restored?

    Cheers,

    Rob
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please download each of the below registry patches by whatever method you are currently downloading files:

    Win7AFD

    Win7LegAFD

    Win7BITS

    Win7BROWSER

    Win7LegBowser

    Win7HTTP

    Win7LegHTTP


    After downloading file, copy each one to the DESKTOP folder on the problem PC.
    Then one at a time right click on each file and select Merge. Say yes to any prompts about allowing these to be added to your registry. Tell me if you have any problems and for which ones. Also be sure to tell me which say that they were successful.

    Then reboot your PC.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
    Question: Is your copy of Windows for a non-English version? I'm wondering why I see so many non-printable charactersin your logs.
     
  28. Robbb

    Robbb Private E-2

    Hi,

    First to answer the question: yes, It is non-English OS. I hope that you are not terribly bothered by non-readable texts when you go thorough logs. Does this compromise your ability to take necessary information out, by any chance?

    For some reason, Links still lead me to the texts of registry keys rather than actual file. Thus, I had to copy and paste these keys into notepads.

    Following files are registry keys I was ABLE to merge:

    WIN7BITS.reg
    WIN7BROWSER.reg
    WIN7HTTP.reg
    WIN7AFD.reg

    Following files are registry keys I was UNABLE to merge:

    WIN7LegAFD.reg
    WIN7LegBROWSER.reg
    WIN7LegHTTP.reg

    For the files I could not merge, error messages were identical, being the following:

    You cannot import a .reg [---directory of the file---]. Failed to register some of the data in registry. In the event of a system or some keys are open by another process.

    Also, please refer to the attachment, too.

    My best,

    Rob
     

    Attached Files:

  29. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes it does for some things.

    Again as I said previously, they do lead to files. You can see this by just holding the mouse cursor over the link without clicking. It shows the file path. The problem is in which browser you are using ( which are you using? IE10 ?) Or how you have it setup or how you are using it. You need to select Save or Save As not Open and not Run.

    This happens a lot with Legacy Registry keys as they are protected in normal instances. It does not appear that the merging of all the registry keys had the desired effect. The services I was trying to fix did not change. For one example, the HTTP service is still not running as is the case for quite a few others.

    Let's try a few things before we have to suggest resorting to a reinstall to fix Window.

    You should still have Windows Repair the TimW had you run previously. I want to run it again but differently.

    First reboot your PC into safe boot mode.

    • Now run Repair_Windows.exe by using right click and select Run As Administrator
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Remove Policies Set By Infections
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished. If it does not reboot, reboot it yourself back into normal mode to continue with the below.
    Please download OTL by OldTimer.
    I want to get the results from the above before moving on with my next steps. The above will not necessarily have correct your problems.
     
  30. Robbb

    Robbb Private E-2

    Hi,

    Regarding links to registry issue, I should have checked more carefully. As you said, simply default option of the internet browser is to open all downloaded files. Silly me; I am not so used to this PC.

    I have followed instructions given without difficulty. Please refer to the log attached.
     

    Attached Files:

    • OTL.Txt
      File size:
      243.8 KB
      Views:
      2
  31. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure that we are going to be able to fix this. There appears to be too much damage to a large number of Windows System services and/or files. However let's give the below a try.

    Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.
    Code:
    :OTL
    IE - HKU\S-1-5-21-1915086945-3399148273-3522386295-1001\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylon.com/web/{searchTerms}?babsrc=browsersearch&AF=18776
    IE - HKU\S-1-5-21-1915086945-3399148273-3522386295-1001\..\SearchScopes\{2D2153A0-262B-4C6C-A0C6-2529E4BB7019}: "URL" = http://search.naver.com/search.naver?where=nexearch&sm=osd&ie={inputEncoding}&query={searchTerms}
    IE - HKU\S-1-5-21-1915086945-3399148273-3522386295-1001\..\SearchScopes\{8AEC7299-5E33-4A36-A1BF-9BFAB68D488F}: "URL" = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=100000027&src=crm&q={searchTerms}&locale=en_US&apn_ptnrs=^U3&apn_dtid=^OSJ000^YY^CA&apn_uid=064632B8-EB8D-4ED5-B70C-DE7359D602D0&apn_sauid=E3FD5A34-E4D9-4AED-8DBF-A5DDC1D976B2
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji\1.3.0_0\
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjdepfkicdcciagbigfcmdhknnoaaegf\1.1_0\
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\mokpohfbhdeohjajejejgppfhmmkdfgg\1.0_0\
    CHR - Extension: Ask Toolbar = C:\Users\김기대\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKU\S-1-5-21-1915086945-3399148273-3522386295-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1915086945-3399148273-3522386295-1001\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    [2013-06-04 18:34:22 | 000,000,579 | ---- | C] () -- C:\Users\김기대\Desktop\afd.zip
    
    
    :Reg
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "ConsentPromptBehaviorAdmin"=dword:00000000
    "EnableLUA"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser]
    "DisplayName"="@%systemroot%\\system32\\browser.dll,-100"
    "Group"="NetworkProvider"
    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
      74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
      00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
      6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
    "Description"="@%systemroot%\\system32\\browser.dll,-101"
    "ObjectName"="LocalSystem"
    "ErrorControl"=dword:00000001
    "Start"=dword:00000003
    "Type"=dword:00000020
    "DependOnService"=hex(7):4c,00,61,00,6e,00,6d,00,61,00,6e,00,57,00,6f,00,72,00,\
      6b,00,73,00,74,00,61,00,74,00,69,00,6f,00,6e,00,00,00,4c,00,61,00,6e,00,6d,\
      00,61,00,6e,00,53,00,65,00,72,00,76,00,65,00,72,00,00,00,00,00
    "FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
      00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser\Parameters]
    "ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
      00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
      62,00,72,00,6f,00,77,00,73,00,65,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
    "ServiceDllUnloadOnStop"=dword:00000001
    "MaintainServerList"="Auto"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser\TriggerInfo]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser\TriggerInfo\0]
    "Type"=dword:00000004
    "Action"=dword:00000001
    "GUID"=hex:07,9e,56,b7,21,84,e0,4e,ad,10,86,91,5a,fd,ad,09
    "Data0"=hex:31,00,33,00,39,00,00,00,54,00,43,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType0"=dword:00000002
    "Data1"=hex:31,00,33,00,37,00,00,00,55,00,44,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType1"=dword:00000002
    "Data2"=hex:31,00,33,00,38,00,00,00,55,00,44,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType2"=dword:00000002
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Browser\TriggerInfo\1]
    "Type"=dword:00000004
    "Action"=dword:00000002
    "GUID"=hex:38,ed,44,a1,12,8e,e4,4d,9d,96,e6,47,40,b1,a5,24
    "Data0"=hex:31,00,33,00,39,00,00,00,54,00,43,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType0"=dword:00000002
    "Data1"=hex:31,00,33,00,37,00,00,00,55,00,44,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType1"=dword:00000002
    "Data2"=hex:31,00,33,00,38,00,00,00,55,00,44,00,50,00,00,00,53,00,79,00,73,00,\
      74,00,65,00,6d,00,00,00,00,00
    "DataType2"=dword:00000002
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP]
    "DisplayName"="@%SystemRoot%\\system32\\drivers\\http.sys,-1"
    "ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,00,\
      72,00,69,00,76,00,65,00,72,00,73,00,5c,00,48,00,54,00,54,00,50,00,2e,00,73,\
      00,79,00,73,00,00,00
    "Description"="@%SystemRoot%\\system32\\drivers\\http.sys,-2"
    "ErrorControl"=dword:00000001
    "Start"=dword:00000003
    "Type"=dword:00000001
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters\SslBindingInfo]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters\UrlAclInfo]
    "http://*:2869/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,00,00,\
      00,02,00,1c,00,01,00,00,00,00,00,14,00,00,00,00,20,01,01,00,00,00,00,00,05,\
      13,00,00,00
    "http://+:80/Temporary_Listen_Addresses/"=hex:01,00,04,80,00,00,00,00,00,00,00,\
      00,00,00,00,00,14,00,00,00,02,00,1c,00,01,00,00,00,00,00,14,00,00,00,00,20,\
      01,01,00,00,00,00,00,01,00,00,00,00
    "http://*:5357/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,00,00,\
      00,02,00,34,00,02,00,00,00,00,00,18,00,00,00,00,20,01,02,00,00,00,00,00,05,\
      20,00,00,00,21,02,00,00,00,00,14,00,00,00,00,20,01,01,00,00,00,00,00,05,13,\
      00,00,00
    "https://*:5358/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,00,00,\
      00,02,00,34,00,02,00,00,00,00,00,18,00,00,00,00,20,01,02,00,00,00,00,00,05,\
      20,00,00,00,21,02,00,00,00,00,14,00,00,00,00,20,01,01,00,00,00,00,00,05,13,\
      00,00,00
    "http://+:47001/wsman/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,\
      00,00,00,02,00,58,00,02,00,00,00,00,00,28,00,00,00,00,20,01,06,00,00,00,00,\
      00,05,50,00,00,00,86,2a,ee,21,d7,5b,09,b0,a4,5b,6c,ad,bb,83,93,4d,ea,67,90,\
      18,00,00,28,00,00,00,00,20,01,06,00,00,00,00,00,05,50,00,00,00,43,b4,fa,f1,\
      d3,d4,54,34,a8,d5,3e,4a,53,0a,6c,1f,3d,ee,9b,b2
    "http://+:5985/wsman/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,\
      00,00,00,02,00,58,00,02,00,00,00,00,00,28,00,00,00,00,20,01,06,00,00,00,00,\
      00,05,50,00,00,00,86,2a,ee,21,d7,5b,09,b0,a4,5b,6c,ad,bb,83,93,4d,ea,67,90,\
      18,00,00,28,00,00,00,00,20,01,06,00,00,00,00,00,05,50,00,00,00,43,b4,fa,f1,\
      d3,d4,54,34,a8,d5,3e,4a,53,0a,6c,1f,3d,ee,9b,b2
    "https://+:5986/wsman/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,14,\
      00,00,00,02,00,58,00,02,00,00,00,00,00,28,00,00,00,00,20,01,06,00,00,00,00,\
      00,05,50,00,00,00,86,2a,ee,21,d7,5b,09,b0,a4,5b,6c,ad,bb,83,93,4d,ea,67,90,\
      18,00,00,28,00,00,00,00,20,01,06,00,00,00,00,00,05,50,00,00,00,43,b4,fa,f1,\
      d3,d4,54,34,a8,d5,3e,4a,53,0a,6c,1f,3d,ee,9b,b2
    "https://+:443/sra_{BA195980-CD49-458b-9E23-C84EE0ADCD75}/"=hex:01,00,04,80,00,\
      00,00,00,00,00,00,00,00,00,00,00,14,00,00,00,02,00,5c,00,03,00,00,00,00,00,\
      28,00,00,00,00,10,01,06,00,00,00,00,00,05,50,00,00,00,7e,a6,c8,cc,2a,ae,a7,\
      2f,c1,eb,fb,e1,ba,e3,6b,c0,da,d0,2b,af,00,00,18,00,00,00,00,80,01,02,00,00,\
      00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,00,00,00,10,01,01,00,00,00,\
      00,00,05,12,00,00,00
    "http://+:10243/WMPNSSv4/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,00,\
      14,00,00,00,02,00,30,00,01,00,00,00,00,00,28,00,00,00,00,20,01,06,00,00,00,\
      00,00,05,50,00,00,00,39,0b,9a,8d,3e,6d,c7,2d,58,a4,ad,d2,48,66,ef,3b,c8,b6,\
      4a,ab
    "https://+:10245/WMPNSSv4/"=hex:01,00,04,80,00,00,00,00,00,00,00,00,00,00,00,\
      00,14,00,00,00,02,00,30,00,01,00,00,00,00,00,28,00,00,00,00,20,01,06,00,00,\
      00,00,00,05,50,00,00,00,39,0b,9a,8d,3e,6d,c7,2d,58,a4,ad,d2,48,66,ef,3b,c8,\
      b6,4a,ab
    "http://+:80/116B50EB-ECE2-41ac-8429-9F9E963361B7/"=hex:01,00,04,80,00,00,00,\
      00,00,00,00,00,00,00,00,00,14,00,00,00,02,00,1c,00,01,00,00,00,00,00,14,00,\
      00,00,00,20,01,01,00,00,00,00,00,05,14,00,00,00
    "https://+:443/C574AC30-5794-4AEE-B1BB-6651C5315029/"=hex:01,00,04,80,00,00,00,\
      00,00,00,00,00,00,00,00,00,14,00,00,00,02,00,1c,00,01,00,00,00,00,00,14,00,\
      00,00,00,20,01,01,00,00,00,00,00,05,14,00,00,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Security]
    "Security"=hex:01,00,14,80,a0,00,00,00,ac,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,70,00,05,00,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,\
      05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
      20,02,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,05,04,00,00,00,00,\
      00,14,00,9d,00,02,00,01,01,00,00,00,00,00,05,06,00,00,00,00,00,14,00,9d,00,\
      02,00,01,01,00,00,00,00,00,05,03,00,00,00,01,01,00,00,00,00,00,05,12,00,00,\
      00,01,01,00,00,00,00,00,05,12,00,00,00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Enum]
    "0"="Root\\LEGACY_HTTP\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001
    :Commands
    [PURITY]
    [EMPTYTEMP] 
    [EMPTYFLASH]
    [REBOOT]
    • Now click the http://img3.imageshack.us/img3/407/otlrunfix.png button.
    • If the fix needed a reboot please do it.
    • Click the OK button (upon reboot).
    • When OTL is finished, Notepad will open. Close Notepad.
    • A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
    • Attach this log to your next message. (See: How to attach)
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the log from OTL
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  32. Robbb

    Robbb Private E-2

    Hi,

    Unfortunately, there is no change regarding internet connection.

    Please refer to logs attached.

    Regards,

    Rob
     

    Attached Files:

  33. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay since this does not appear to be due to any remaining malware, the options I would suggest are:

     
  34. Robbb

    Robbb Private E-2

    Hi,

    As I think this post will be read by others who may have similar issues / malware problems in the future, I may as well add a couple of lines. If one believes that the only option one has is to reinstall windows or to use windows repair with windows disk, s/he can also use recovery disk or system provided s/he has purchased PC from manufacturers. All manufacturers have to provide a method for PC users to recover their system back to the very first date Windows has been installed. It is much more economical in terms of cost and time rather than reinstalling whole Windows; and on many occasions, they provide handy ways of back-up if disk has been partitioned. So, don't forget to check.

    To chaslang and TimW, I really appreciate your help although it seems that I have messed up my system much more than I thought I had done so. I really want to support this site, but I do not see any donation method. If you guys do not take donation, you can list a charity organization(s) which you want to support so I can see a little amount of donation can reach them under this site's name.

    Regards,

    Rob
     
  35. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually using the Recovery Disks ( if the user made them or received them with the PC ) is a reinstall back to factory ship state.

    That means you still have to get all of the Windows updates ( likely many of them ), you have to reinstall everything you may have put on the PC since delivery, you have uninstall all the junk that the PC vendor put on the PC that you do not want....etc. Basically you are starting over.

    Quite a few PCs also come with a factory recovery partition on them which can also be used to restore back to factory ship state. I DO NOT RECOMMEND using this though. The reason is that if malware or anything else has corrupted this partition, you will trash your PC and will need a full Windows installation disk along with necessary drivers disks to reinstall and most people will not have this Windows disk due PC vendors not giving you one. The software for these recovery partitions is poorly written and poorly tested. It does not actually verify the integrity of the Recovery Parititon before trying to use it. The end result is that you windup reimaging your hard drive to an empty state. This does not happen all the time but it does happen. I have seen it occur several times. If the PC vendor gives you the ability to make these recovery disks, you should make them after first setting up a new PC. It can be very useful in the advent of major malware issue or a hard disk crash.


    Thanks! Two of my favorites:

    • American Cancer Society
    • Make A Wish Foundation
     

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