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Rogue:ErrorFix--Anything Else?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bbpathd1, Oct 29, 2009.

  1. bbpathd1

    bbpathd1 Private First Class

    Several months ago my sister's friend Sharon sent her this Winbook V-series G330 to use before she bought her new laptop. After I did the "How to Protect yourself from Malware!" steps on the new laptop, I was looking at the Winbook to check out what it had on it. I did not expect to find any malware, but, of course (sigh), this Winbook computer has some too.

    On logging on there was a box for ErrorFix that said "You are not registered" and listed mutliple problems with numbers that added up to 144 items. There were buttons to Register and to Scan Again. At first I did not recognize this as malware and told my sister I would use CCleaner to fix those types of problems instead of that program I was unfamiliar with.

    This Winbook has just 224 MB RAM--must be 32 for video. I told my sister you guys would say there had to be a GB to run XP well. I saw Kaspersy Security Suite had expired in January 09. I also found an empty Symantec folder, so I imagine it had Norton at one time. My sister told me she had a wired cable modem earlier this year and that's how she got online with the Winbook. Now she has wireless AT&T DSL xTreme 6.0 and there is no wireless card with the Winbook, so I am doing everything offline with files copied on CDs.

    On running CCleaner there was 600-700 MB of stuff to remove.

    I ran SUPERAntispyware and found nothing. (Yes, it is out-of-date. It is the latest I can get as a download to copy to CD. I tried to get the updated definitions and add them in, but I couldn't get that to work.)

    Still not expecting anything, I ran Malwarebytes. A few minutes into the scan it showed 2 detections, then by the time it finished, 253! And most of those looked directly related to Rogue:ErrorFix. (MB is probably also out-of-date--sorry.) After having MB fix problems, I looked in Add or Remove Programs and ErrorFix was still listed. When I clicked Remove, Windows Installer opened and let me delete it.

    Today I ran ComboFix. It took 10-15 min after it ran to finally pop up the log.

    RootRepeal and MGTools ran without problems.

    Logs are attached. Thanks!

    Attached Files:

  2. bbpathd1

    bbpathd1 Private First Class

    And the last log

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware remaining on this system. I would suggest that you invest in a USB Wireless card.

    However you have this installed:
    RT2500 Wireless LAN Card -- Is it not working?

    What issues are you having other than that?

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
    Last edited: Nov 1, 2009
  4. bbpathd1

    bbpathd1 Private First Class

    Tim, thanks for checking on the malware. Really nothing else but a little slow and I imagine that’s due to the amount of RAM.

    No, I don’t think that wireless LAN card is working. Connections were x’d out in systray. I asked my sister more about it this afternoon. When she got her work desktop computer set up at home with wireless AT&T DSL, it recognized her wireless gateway immediately. However, she told me that she could not get the Winbook wireless to work, and she tried using the AT&T setup CD to add it to her network. She called AT&T and they told her (based on whatever error message she got) that she did not have a wireless card and they would ship her one. She got passed from rep to rep trying to find the right department to order from, so she got mad at AT&T and gave up trying to order.

    I might have brought the Winbook home with me but I was too loaded down with conference stuff to take it on the plane. I think I can add a GB of RAM in the second memory slot and I will look into a USB wireless card as you suggested. Maybe I can fix it up next time I visit.

    Thanks, Tim.
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.....do check on how much the computer can handle RAM wise. :)

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