Rootkit Problem

Please attach the MGLogs.zip separately. I can not open it.

Do you know what these are? If not, delete them:
c:\documents and settings\aaron\Application Data\wincoreimband
c:\documents and settings\aaron\Application Data\Smadav
c:\documents and settings\aaron\Application Data\Hysa
c:\documents and settings\aaron\Application Data\Dehyes

 

I am not familiar with Smadav. And I don't see it in your Add/Remove programs list.

Do you know what this is:
C:\WINDOWS\system32\11A9D6CD89.sys ? Right click it and tell me what is listed under properties.

Use CCleaner or manually remove:
C:\WINDOWS\Temp\4cf2d3d2
C:\WINDOWS\Temp\6b813dff
C:\WINDOWS\Temp\6d70bfe2
C:\WINDOWS\Temp\c27a3bb1
C:\WINDOWS\Temp\f10b632

Now tell me what issues you may still have, if any.

 

Download The Avenger by Swandog46 to your Desktop.

See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

1. Extract avenger.exe from the Zip file and save it to your desktop.
   
   Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):
   
   1. Extract avenger.exe from the Zip file and save it to your desktop.
   2. Run avenger.exe by double-clicking on it.
   3. Click OK at the warning to continue to use The Avenger
   4. Do not change any of the check box options!
   5. Shut down your protection software now to avoid possible conflicts.
   6. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
      
   7. Now click the http://img33.imageshack.us/img33/9159/executeavenger.jpg button
   8. Click Yes to the prompt to confirm you want to execute.
   9. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
   10. Your PC should reboot, if not, reboot it yourself.
   11. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
   12. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
   
   
   
   No they are not harmful.
   
   Since I am not finding any other evidence of malware, you can do the following once you are sure your system is running normally:
   
   If you are not having any other malware problems, it is time to do our final steps:
   
   1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
   2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
        
        
      
      
   3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
   4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
   6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
   7. Go to add/remove programs and uninstall HijackThis.
   8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
      
      
   10. After doing the above, you should work thru the below link:
       
       • How to Protect yourself from malware!
   
   
   Malware removal from a National Chain = $149
   Malware removal from MajorGeeks = $0

 

My bad, let's do it again.

1. Run avenger.exe by double-clicking on it.
2. Click OK at the warning to continue to use The Avenger
3. Do not change any of the check box options!
4. Shut down your protection software now to avoid possible conflicts.
5. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
   
6. Now click the http://img33.imageshack.us/img33/9159/executeavenger.jpg button
7. Click Yes to the prompt to confirm you want to execute.
8. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
9. Your PC should reboot, if not, reboot it yourself.
10. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
11. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

Then attach the below logs:

* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Go to the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

Be sure to attach your log from TDSSKiller

Please also download MBRCheck to your desktop.

See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

 

MBRCheck is reporting an unknown MBR. Do you have your XP cd? If you do, go into your bios and change the boot order to CD/DVD as first boot device. Insert the disc and reboot. Go into the Recovery Console and type:
fixmbr

Exit out and reboot to normal mode and re-run MBRCheck. Attach the log.

 

Can you borrow a disc and maybe an external CD drive?

 

I'll be here.