Rootkit?

Discussion in 'Malware Help (A Specialist Will Reply)' started by wondering1, Oct 25, 2010.

  1. wondering1

    wondering1 Private E-2

    Computer was running slow. Turns out it had not been updated in a long time. I went ahead and ran read & run me first with some issues.

    Neither RootRepeal (including one blue screen) nor GMER (even in safe mode with a random name) will run. GMER locks up during the initial scan before I click scan.

    Combofix was left to run overnight and when I checked it the next day, all I had was a black screen with a white insertion point cursor. I rebooted and tried again.

    I did keep running MGTools incorrectly (brain fog). I ran it three times and I'm attaching the most recent logs but I do have all three logs saved. I know it is a pain when the instructiosn are not followed correctly.

    Thanks in advance!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No, not seeing any signs of malware.

    Please explain what operations are slow! For example answer the below:

    • Is boot up slow?
    • Is shutdown slow?
    • Is browsing/surfing slow?
    • Is downloading slow?
    • Is running any application?
    • Is it also slow in safe boot mode?
    • Also are any process showing in Task Manager to be using a lot of CPU time?
    • Anything else slow?
     
  4. wondering1

    wondering1 Private E-2

    Kestrel13!

    The slowness is likely due to everything being very out of date. With your finding, I've gone ahead and finished updating the OS, device drivers and software. I'll apply the available firmware and BIOS updates next. Hardware wise, it could use a better graphics card which I may have available.

    Thank you for your time and energy!

    -w1
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are welcome. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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