RPCNET.EXE Virus?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tag1995, Jan 11, 2007.

  1. tag1995

    tag1995 Private E-2

    Hello everyone, every time I reboot my antivirus and firewall pop up warning me about a virus rpcnet.exe[/U] and rpcnetp.exe both those also have a variant of .dll.
    I have deleted it with BitDefenderv10, a-squared, regseeker, Killbox and others.
    It wont go away, any Ideas ~ need some help.
    Tag1995
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Re: RPCNET.EXE Virus?

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

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  3. tag1995

    tag1995 Private E-2

    RPCNET.EXE EXPLAINED and WORK AROUND

    After Trying many fixes to get rid of rpcnet.exe, I used every scanner, maleware remover, spyware remover I could think of, and a lot of help from my AV forum (BitDefender). I ran a HJT log to see if it was in there, as it was, I also looked over about 24 different HJT logs with the same problem. And I didn't find one that was able to eliminate RPCNET.EXE. So I went back to where I started Absolute Software Corp. So now Realizing it was not maleware or a virus, I had to confirm it was Absolute Software (Lojack tracking Software mostly used in Laptops in case they are stolen). When you go to "services" via Control Panel> Administrative Tools> and open the services icon, Their are two valid services for Remote Procedure Call. They are Remote Procedure Call (RPC) - Status = Started, Startup type = Automatic and Remote Procedure Call (RPC) Locator - Status = Stopped, Startup type = Manual, You do not want to Remove or Disable these. If you have a third one right click go to Properties and open, if the Path is C:\WINDOWS\system32\rpcnet.exe, you probably have Absolute Software. To confirm go to Start> Run and type msconfig, and OK, in the System Configuration Utility open the Services Tab and put a check in the "Hide All Microsoft Services" scroll down to see if it shows Absolute Software Corp. I will put a attachment of how this will look. View attachment Absolute Software Corp. Photo.doc

    Work Around: If you have found that Absolute Software is on your PC, as far as I can tell there is no way to delete it or disable it, as I believe it is on the MBR (Master Boot Record). You are probably fine as far as RPCNET.EXE is concerned, although it may show up in your scans. The only way to keep the Anti-Virus/Firewall from having the pop-up is by configuring your AV and Firewall by using a exception or exclusion for the Path. Here are all the Paths for Absolute> (C:\WINDOWS\system32\rpcnet.exe) (C:\WINDOWS\system32\rpcnet.dll) (C:\WINDOWS\system32\rpcnetp.exe) (C:\WINDOWS\system32\rpcnetp.dll). By creating a exception or exclusion, in the AV and FW it will by pass what it thinks is a virus.

    After talking to Absolute support, they only have 3 Anti-virus/Firewall companies that they are working with, that acknowledged RPCNET.EXE as safe. Which is amazing after being in business for so many years. Of all the HJT logs I looked at, Gateway seemed to have the most problems with RPCNET.EXE, which happens to be my PC manufacture ~ which is also a Desktop. Help your Anti-virus/Firewall Co. by letting them know about Absolute Software Corp.

    Chris
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Do you have anything installed that is part of Absolute Software? If so, uninstall it, let me know if you can't remove it and we will manually remove it.
     
  5. tag1995

    tag1995 Private E-2

    If its Absolute Software you put on your self, then of course you can Remove it from your PC in Add & Remove. But if most cases it was put on by the PC manufacturer, and I have not been able to delete it. I even went in to Enum/Root/LEGACY and Deleted all RPCNET and RPCNETP which is part of Absolute Software. My concluson is after deleting every rpcnet and rpcnetp with Disabling System Restore is that it will come back after reboot. If you have it on a Gateway PC, because there is a CHIP put on the MOTHERBOARD by Gateway> http://www.gateway.com/programs/gwshield/features.shtml. You may have better luck with a HP or Dell, but the majority of problems I came across were on Gateway PCs.
    Good Luck everyone
    Thanks for all replies, it takes many people to solve a problem.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The trouble with all of this is this statement
    If this is true, then why do so many people have the process/services showing up on their systems and not even know about it. When you ask whether the PC is a notebook and if they use this software, the answer is typically no. Thus why is it running. Also I believe I have even seen these same processes/services running on a Desktop which raises more questions.

    Yes it is true that it is not possible to remove the processes and services. They will just return after a reboot. The strange thing is why do so many people have this and not know about it......... could it be that everyone coming here for help with removing these has stolen PCs?????????? And thus they would obviously not know what this is.
     
  7. tag1995

    tag1995 Private E-2

    I think most of the people who have just purchased a new PC, which comes with Norton or McAfee loaded on there PC. They may never know because according to Absolute Software, those two plus ZoneAlarm see RPCNET as safe. Gateways quality control must not be to good, because I have a Desktop and had no problems until I switched to BitDefender for my AV. I have also noticed that a lot of HJT logs think they have a Trojan Dialer, because of the Dialing Properties in Absolute Software. I am working with BitDefender, and I am trying to figure out a way to let Gateway know what a problem they are causing. If you have any ideas, let me know.
    Thanks for your reply ~ your are one of the first who sees the problem.
    Chris
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We have seen the problem here for quite sometime. In the beginning, we, just like everyone else though it was malware due to the naming used for the service and also the files. We used all kinds of typical procedures to try an remove it and sometimes it looked like it was gone. But then it would always reappear. At first we also thought that possible users were not following our directions. It took awhile before all the malware removal experts started to realize that some kind of hardware protection was being used. LoJack and Abosolute Software was discovered eventually but not until after we wasted a load of time trying to removed this.

    I have not seen one person yet who knowingly enabled or knew anything about this feature. Thus, it must be on by default in many systems! Either that or people just are not paying attention to what they are buying with their PCs.

    I'm not sure that this is only on GateWay PCs. I believe I have seen it on Dell's too.

    If something can be enabled! There should also be a way to disable. Perhaps there is from the BIOS level but you would expect it to be password protected. Otherwise it would be a totally worthless feature since the thief could easily disable it from the BIOS.
     

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