Rundll Error On Bootup

Hi Guys

I really need some help

I am using windows 10 and on bootup I receive 2 RunDLL error dialog boxes

The first one - There was a problem starting C:\Users\mac\AppData\Local\DownloadMart\xBin\DownloadMart.dll
the specific module could not be found.

The second one - There was a problem starting C:\Users\mac\AppData\Local\Rest Comp\Bin\RestComp.dll
the specific module could not be found.

Any help would be appreciated please

Kind regards

 

Download SystemLook from http://jpshortstuff.247fixes.com/SystemLook_x64.exe and save to your desktop.
Right click on SystemLook and Run as administrator.
Copy/Paste the content of the following code box (excluding the word 'Code') into the SystemLook edit window, then press Look.

Code:

:regfind
DownloadMart.dll
RestComp.dll

A log file will be created on your desktop. Either attach the log to your post or copy/paste the log into a code box.

 

Thank you for your response, it is greatly appreciated. I am not back home until next week. I will post the log file as soon as I can.

 

Here is the log file

SystemLook 30.07.11 by jpshortstuff
Log created at 19:09 on 08/12/2015 by mac
Administrator - Elevation successful

========== regfind ==========

Searching for "DownloadMart.dll"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9563BC59-9556-4805-8CD4-886781779D8D}]
"UninstallString"="C:\WINDOWS\system32\rundll32.exe "C:\Users\mac\AppData\Local\Download Mart\xBin\DownloadMart.dll",#2"
[HKEY_USERS\S-1-5-21-1000008937-1179047842-1840112796-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9563BC59-9556-4805-8CD4-886781779D8D}]
"UninstallString"="C:\WINDOWS\system32\rundll32.exe "C:\Users\mac\AppData\Local\Download Mart\xBin\DownloadMart.dll",#2"

Searching for "RestComp.dll"
No data found.

-= EOF =-

 

Unfortunately that log didn't give me the information I was expecting.
Hopefully Autoruns will shed more light on your PC's issues.

• Download Autoruns and unzip to somewhere convenient.
• Right click on Autoruns.exe, select 'Run as Administrator' and accept the EULA
• As it begins to run, hit the Esc key to stop it.
• Select from the menu Options > Filter Options, put a check mark in 'Verify code signatures' and uncheck the other boxes.
• Press the F5 key to refresh and allow Autoruns to run to completion.
• Go to File > Save and save Autoruns.arn to somewhere convenient like your Documents folder.
• Zip the Autoruns.arn file and attach to your next post.

 

Please find attached the aurtoruns zip file.

Your help is greatly appreciated. Thank you once again for agreeing to help me with this.

Kind regards

Gordon

 

Rerun Autoruns as administrator and when it finishes scanning:

Select the Internet Explorer tab and right click on SmartSaver+ 15 and delete.

Select the Logon tab and right click -> delete

• Internet Helper Anti-phishing
• SystHeal

Select the Scheduled Tasks tab and right click -> delete - Everything that's highlighted in yellow.
Select AppInit and delete - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Select WMI and delete - BVTConsumer

Let me know how things go.

 

I couldn't edit my previous post, so here are the revised instructions.

Rerun Autoruns as administrator and when it finishes scanning:

Select the Internet Explorer tab and right click on SmartSaver+ 15 and delete.

Select the Logon tab and right click -> delete

• Internet Helper Anti-phishing
• SystHeal

Select the Scheduled Tasks tab and right click -> delete - Everything that's highlighted in yellow except:

• The \Microsoft\Windows\Media Center entries
• The \Microsoft\Windows\Shell entries

Select AppInit and delete - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Select WMI and delete - BVTConsumer

Let me know how things go.