RunDLL popup at start-up

Discussion in 'Malware Help (A Specialist Will Reply)' started by Phil B., Aug 2, 2012.

  1. Phil B.

    Phil B. Private E-2

    Good morning.
    This is my first post on this forum as I have just discovered it. I've been experiencing an annoying popup on my computer the past couple of weeks, and am hoping that you guys can help me solve the issue. On start-up only (when desktop appears) I get a RunDLL popup that says "there was a problem starting C:\users\phil\app data\roaming\whapli.dll. The specified module could not be found". My computer is a Dell XPS 8300, with Windows 7 Home Premium 64 bit if that helps. Thanks much for your time, and for any help you guys might be able to offer. I will also add that I am no computer whiz.
     
  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, Phil :)

    http://img205.imageshack.us/img205/1894/otl.gif Please download OTL by OldTimer.

    • Save it to your desktop.
    • Right mouse click on the OTL icon on your desktop and select Run as Administrator
    • Check the "Scan All Users" checkbox.
    • Check the "Standard Output".
    • Change the setting of "Drivers" and "Services" to "All"
    • Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
      Code:
      activex
      netsvcs
      /md5start
      afd.sys
      i8042prt.sys
      netbt.sys
      nsiproxy.sys
      svchost.exe
      tcpip.sys
      tdx.sys
      /md5stop
      C:\users\phil\app data\roaming\*.*
      %windir%\$ntuninstallkb*. /120
      %windir%\system32\drivers\*.sys /lockedfiles
      
    • Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.
    • One report will be created:
      • OTL.txt <-- Will be opened
    • Attach OTL.txt to your next message. (How to attach)
     
  3. Phil B.

    Phil B. Private E-2

    Thanks much for the welcome, and of course the advice on getting rid of this annoyance. I'll give it a shot and let you know how things turned out. Again, thank you!
     

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