safe mode with networking support is not functioning

safe mode is functioning but not safe mode with networking support. i realized this when i tried to scan with bitdefender and rav antivirus. when i am in safe mode with networking support and click on my ie server i get a message that tells me that my server cant be launched and that possibly files were modified or deleted. in addition, the message says that in order to correct this dysfunction i must reinstall my internet connection. help. i have no idea what's going on. syrk

windows xp sp2
ie v6.00
server: wanadoo france

 

If you are using a modem then Safe Mode with Network won't work, as modem are not supported. If are using broadband then something is blocking your internet access, run the scans in normal mode, and report that you weren't able to run the scans in Safe Mode but could run them in normal mode.

 

i'm using dsl. the scans function in normal mode but not in safe mode. syrk.

 

Network Safe Mode is for limited debugging of the LAN, and not a fully functional Networking setting that does every thing that regular mode does.

 

Still syrk, should be able to access the Internet and run the requested scans from Safe Mode With Networking; if not then there is something blocking Internet Access.

 

so, what could be blocking my internet access? any suggestions would be appreciated. syrk

 

There is a very good chance you still have a Malware infection of sone kind on your system. Go back to Spyware. Do the Scans in normal mode, and be sure to tell us that you did that, and what the scans found.

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans? Were you unable to download any of the tools? Did you do the on-line scans as suggested?

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

 

Don't mean to step on toes spd, or get in the way, but:

If the connection is software PPPoE DSL, it will not work in SafeMode w/ Networking, as the wan miniport drivers XP uses are not available save in normal mode.

Any other wired lan connection that doesnt require software authentication should work fine.

 

Good point. I didn't look at his HJT log from his previous thread; wan miniport is loaded in normal mode.

 

thanx for your responses spd and adrynylyne. i just spent several days with chaslang fighting the smithfraud.c trojan. i got the clean ok from him. i don't think i have to go hunting again.

any specific suggestions would be appreciated. syrk