Samsung Galaxy Tab A Stuck On Login Password...

Discussion in 'Smartphones and Tablets - Hardware' started by Stephen_c16, May 12, 2019.

  1. Stephen_c16

    Stephen_c16 Master Sergeant

    My dear neighbour picked up a new tablet and turned it on.
    He followed a few questions and now he is locked out of the machine.
    It is after a password. He doesn't think he gave it a password.
    I am a little stumped.
    I have tried the hold the power button down and rapidly pressing the volume up button for 7 seconds.
    It just turns on and
    Up comes the encrypted for security password request.
    Any thoughts...
    s.
     
    Stephen_c16, May 12, 2019
    #1
  2. Stephen_c16

    Stephen_c16 Master Sergeant

    Stephen_c16, May 12, 2019
    #2
  3. Cincy Jim

    Cincy Jim Private E-2

    Samsung said what?
     
    Cincy Jim, May 29, 2020
    #3
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    He must have answered something that has him locked out.

    I own two Galaxy Tab A tablets: a 10.1 purchased in 2016 and running Oreo and an 8" purchased in 2019 running Nougat. I've never encountered that situation on either tablet.
     
    plodr, May 30, 2020
    #4
  5. Stephen_c16

    Stephen_c16 Master Sergeant

    Apologies for not returning update...

    In truth I have forgotten the situation...

    s.


    I think pressing the power button and volume up button together triggers a response for a menu to open. From it a clean install can be highlighted... Or some such thing.
     
    Last edited: May 30, 2020
    Stephen_c16, May 30, 2020
    #5

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