Says USB is working but when I plug in my house it wont recognize it

Discussion in 'Hardware' started by Cronoisme, Jan 31, 2011.

  1. Cronoisme

    Cronoisme Private First Class

    I use a mouse on my laptop because its just easier to navigate. I really dont like using the touch pad. It was working fine last night and when I turned it on today it wouldnt recognize the mouse. I went into device manger and everything is functioning properly, but it still wont recognize the mouse. I didnt download ne new hardware. I used hardware helper to update my computer and that still didnt work. Anyone have any idea on how to fix this? I mean I can try restoring the laptop to factory default settings but Id rather not do that. I really have no idea what is wrong with it. Maybe it just died like on the inside and isnt hooked up or something? If anyone has had this problem please help me out. I left some screen shots below
     

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    Cronoisme, Jan 31, 2011
    #1
  2. foogoo

    foogoo Major "foogoo" Geek

    Have you checked the manufacture's website for a driver? I kow most mice work PNP. I had this happen with a Logitech mouse recently & they had no other drivers, I tried differnt USB ports and it started working.
    Try removing the device from the device manager and reboot.
     
    foogoo, Feb 1, 2011
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What I would try is to open up Device Manager and then open the Universal Serial Buss Controllers branch, then double click the USB Hubs to open the properties then click the Power tab and look for the mouse listing in the main box, it may say HID Compliant Consumer user device but when you find it right click on that USB hub and choose Uninstall,

    Then again still in device manager open up the Mice and Pointing Devices branch and uninstall the mouse, then unplug the mouse and reboot, then once rebooted, plug in the mouse and Windows should install the HID driver again.

    If as mentioned the device had a driver you installed then what is the make and model of the mouse.
     
    DavidGP, Feb 1, 2011
    #3

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