Scans from my 2nd computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by pennypocket, Dec 31, 2010.

  1. pennypocket

    pennypocket Private E-2

    Thank you for your continued support. One of my online banking accounts was accessed and I was told it might be something to do with malware etc. This the 2nd of 2 computers I use.

    I was unable to run the RootRepeal as it kept hanging at the initialisation stage.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    These logs are all clean, but you may want to consider running the below to cleanup some leftovers that Symantec did not cleanup when uninstalled.

    Please run the below then reboot. After reboot run it one more time.

    Norton Removal Tool (SymNRT)


    Then sinc you are not having malware problems on this PC, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. After doing the above, you should work thru the below link:
     

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