Search engine links redirecting

Discussion in 'Malware Help (A Specialist Will Reply)' started by accord2nrz, Jan 14, 2011.

  1. accord2nrz

    accord2nrz Private E-2

    Hello all. I've followed all the procedures and resolved all of my problems except for the search engine links redirecting and the internet explorer has stopped responding errors. Any idea what I should do next?

    ComboFix and Rootrepeal will not work on my computer. Rootrepeal is giving me a device I/O control error. and CF just shows a status bar and then disappears.

    Thanks for all the help! I'm running windows 7 home edition btw.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then attach what logs you do have and also run the below tool, then tell me what problems remain, please.

    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
    • Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
    • Click Start scan
    • It will run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )
     

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