Security Central malware has paralysed my PC

Discussion in 'Malware Help (A Specialist Will Reply)' started by Tapster, Dec 5, 2009.

  1. Tapster

    Tapster Private E-2

    Hi Everybody.

    Last night, I started to get warnings of malware infections.

    I soon realised that I was infected with Security Central.

    I booted up another PC and found out all about Security Central and how it could be removed. The trouble is, Security Central doesn't allow any of these fixes to operate.

    My research suggested that manual removal starts with removing files associated with Security Central in program files and documents and settings. I searched for these files and found them but when I tried to delete them it said access denied.

    The task manager won't run because it says it's infected by a worm, therefore I can't stop any processes. I can't start it from start>run or via control-alt-delete

    Again manual removal suggests using Malwarebytes which I already had installed on my PC. It won't run, as it's also apparently infected with a worm.

    I downloaded rkill.com onto a CD using my second PC.
    rkill.com is supposed to stop Security Central in it's tracks while you set about removing it. Again, it wouldn't run on the infected PC as it says it can't open because it's infected with a worm.

    At this point I'm dead in the water as none of the fixes works. I'm afraid to turn on the infected PC in case the malware gets further into my system

    Has Security Central changed to stop the normal fixes from working?

    I don't know what to do next. I'd be very grateful for help in removing this tenacious bastard from my PC.

    Many thanks
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please try doing the below:

    Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then doube click on it to run it.

    AVPFind.bat

    It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running.


    Now download and Run exeHelper
    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


    Also please try running the below online scan:

    http://www.superantispyware.com/onlinescan.html

    Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

    Then try running these instructions: Using MGtools


    Attach the below logs when finished with all of the above:
    • C:\avplog.txt - from AVPfind
    • log.txt - from exeHelper
    • C:\MGlogs.zip - from MGtools
    The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.
     

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