Security Suite Virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by crm1975, Sep 14, 2010.

  1. crm1975

    crm1975 Private E-2

    I recently got the AV Security Suite virus. It would not let me open any programs or internet so I went thru the malware Removal process and copied the malware removal programs to Flash drive. I ran them the best I could without being able to connect to the internet and in SAFE MODE.

    After running all of them I am able to connect to the internet again. Can you please review my logs and le me know if there is anything else I still need to do. THANKS
     

    Attached Files:

  2. crm1975

    crm1975 Private E-2

    Here is the last log from Malwarebytes.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. Currently reviewing those logs...
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not much remains to be done, however, a question: Why are you not currently using any antivirus??

    Just to clarify, your version of SUPERantispyware, is it 4.42?
    • Messenger Plus! Live <--- Uninstall this crap, it invites in lots of undesirables...
    • Java(TM) 6 Update 10 <--- Uninstall also this out of date Java.
      [*]
    I want you to coplete the below now in normal mode if possible, please.

    If you did not set this proxy deliberately yourself then please include it in our fixable list below:
    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Driver::
    ASKService
    ASKUpgrade
    File::
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\SET510.tmp
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\SET5FC.tmp
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\SET6EC.tmp
    Folder::
    c:\program files\AskBarDis
    Registry::
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=-
    [-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{3041D03E-FD4B-44E0-B742-2D9B88305F98}"=-
    [-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now Run Ccleaner. Only the cleaner section, not registry.

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Also address any questions I asked. :)
     
  5. crm1975

    crm1975 Private E-2

    I do run an Anti_Vira Anti-virus but I uninstalled when trying to clean up programs. I am going to add it back on now.

    I uninstalled old Java and Messenger Plus Live. I did not set the proxy line so I got rid of that too.

    I was able to run all of this in Normal mode and the PC seems to be running fine as of now.

    Here are the files your requested. Thanks
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, do get your AV back installed!

    Although I wasn't seeing much more to do, ComboFix addressed an infected file, look:
    This entry is still showing in your HJT log
    Please fix it again as we did in the earlier instructions.

    Also fix this line:

    And refer to this too.


    Proxy Server - Changing Settings


    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  7. crm1975

    crm1975 Private E-2

    Ok, I ran these last few steps and everything seems to be running good again. thanks alot for the help.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. Safe surfing!
     

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