Security Tool bar 7.1

Discussion in 'Malware Help (A Specialist Will Reply)' started by BMillett, Nov 17, 2007.

  1. BMillett

    BMillett Private E-2

    I was infected with Security toolbar 7.1, Online SecurityGuide and Live Saftey Center on 13th November. I have attempted mayny removal but have now tried yyour malware removal guide. I have followed all the steps and am attaching the required logs. Secuirty toolbar seems to have gone but the other two still have short cuts on the screen. Please advsie next step
     

    Attached Files:

  2. BMillett

    BMillett Private E-2

    Security toolbar 7.1 part 2

    Other reports attached as needed
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MG's!

    Let's start by running ComboFix...

    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Once you complete the above, attach fresh logs from the below.

    • GetRunKey
    • ShowNew
    • HijackThis
    • ComboFix
     
  4. BMillett

    BMillett Private E-2

    Have run Combo FIx as requested. Logs attached.
     

    Attached Files:

  5. BMillett

    BMillett Private E-2

    Other Log attached
     

    Attached Files:

  6. BMillett

    BMillett Private E-2

    Please advise what is my next step
     
  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed.

    Step 2:
    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    Again, make sure ALL browser windows are closed when you click FIX.

    Step 3:
    Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.
    Step 4:
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    Step 5: Begin here after rebooting from Step 4!
    Next Reset Web Settings & Default Security Settings

    Note for IE 6 users:
    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites. For IE 7 users, simply click the "Reset all zones to default level" button.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.


    Step 6:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    Step 7:
    Finally, I would like you to install the current version of Sun Java: Sun Java Runtime Environment

    Step 8:
    After you have completed ALL of the above in the correct order, please attach the following logs.
    • HijackThis Log
    • ShowNew Log
    • GetRunKey Log
    • Avenger Log
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  8. BMillett

    BMillett Private E-2

    I have run each step as requested. Only issue with running was cutting the quote at step3. You wern't clear on deleting * at each end of the quote but other than that easy to run.

    System seems to be working fine now but will wait for your advice to continue.

    Reports attached
     

    Attached Files:

  9. BMillett

    BMillett Private E-2

    Other report attached as requested
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, have HJT fix the below entry...

    Next, we need to run Avenger again, just like you did before.
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Once you have completed the steps above, please attach fresh logs from the below.

    • GetRunKey
    • ShowNew
    • HijackThis
    • Avenger
     
  11. BMillett

    BMillett Private E-2

    I have re run avenger and have attached reports as requested. Avnger had some errors with zip file and could not locate one folder.

    Reports attached
     

    Attached Files:

  12. BMillett

    BMillett Private E-2

    Last report attached. Computer working oK. No visible issues at this point. Please advsie if any further action required.:):D:D
     

    Attached Files:

  13. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Have HJT fix the below entry.

    Once removed, reboot and make sure it's gone.
     

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