serious problem with my laptop,which virus has done this??

Discussion in 'Malware Help (A Specialist Will Reply)' started by buttmunch, Apr 22, 2005.

  1. buttmunch

    buttmunch Private E-2

    hi i have a real weird one here , i clicked on a link that has caused my internet connection to fail but only on explorer, outlook express and msn, im still connected on soulseek(p2p) and norton can still update so can other products that connect standalone.
    ive run all my virus adaware and reg cleaner and i still cant connect to the net or email.???

    please help this is my job here ,i need it like yesterday.

    any help would be really appeciated
     
  2. SGC_Geek

    SGC_Geek Private First Class

    Check to see if Internet Explorer is set to work offline.

    File > Work Offline
    Click on Work Offline to remove the check mark.

    Follow the same steps with Outlook Express.

    Does this fix these two problems?
     
  3. buttmunch

    buttmunch Private E-2

    definatly not that ,thanks mate ,but i think this is a bit more serious, although i hope its not :(
     
  4. SGC_Geek

    SGC_Geek Private First Class

  5. buttmunch

    buttmunch Private E-2

    mate ,i cant do any of that because i cant get onto the internet at all? my browser is dead
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! Since you can get here to post it sound like you have access to another PC. Can you download files to it and somehow (CD burner maybe) get them to the other PC. Even a floppy disk would be good since some files we need (like HijackThis) are fairly small.
     
  7. buttmunch

    buttmunch Private E-2

    yes i can but its a pain in the arse, ive got hi jack this i think?
     
  8. buttmunch

    buttmunch Private E-2

    saved the log into text of what hi jack this produced if you want it
     
  9. buttmunch

    buttmunch Private E-2

    things are now starting to slow up ,and my conection to other applications is now also dead! oh dear
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Post your HJT log as an attachment but I hope you have version 1.99.1 and have it installed properly.
     

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