Seriously messed up computer

Discussion in 'Software' started by mdowns, May 6, 2005.

  1. mdowns

    mdowns Private First Class

    Hey Geeks! :)

    I have been commissioned by a friend to fix his computer. The problem is...well, I'm a wannabe geek, not certified. ;)

    Here's the deal. The computer is a Toshiba Satalite 5200: Pentium 4 2ghz, 512 MB RAM, 60 gig HD, GFroce 460 Go. It has a DVD drive that does not work (thus rendering moot the reinstallation option...sigh).

    From my limited experience, these are the things I have seen: random pop-ups from IE, CPU usage at 100 percent, when opening the ctr-alt-del panel I can only see the running processes tab, internet usage is crazy (after 30 seconds or so all internet traffic is halted...web-pages won't load...and even internet traffic on other computers hooked up to the router is halted).

    Since the internet is messed up, I can't do an online virus scan or download useful utilities from here. Since the DVD drive does not work, I can not transfer useful utilities from my computer to his. The only thing we can do is use the USB drive and flash memory cards to transfer programs (that will probably do for now).

    I am running Avast virus-cleaner tool, and will run McAfee Avert Stinger after.

    Any ideas on what this could be and how to fix it?
     
  2. capn_caveman

    capn_caveman Sergeant

    Since this is a clear case of virus / spyware, you may want to post this problem in the "Spyware Specific" forum of this website. Good luck.
     
  3. mdowns

    mdowns Private First Class

    You're probably right. Sorry to spam this board...

    Can a mod move this over?

    Also, as of now, McAfee Stinger has found a couple of worms. I figure that if we could get the internet working right, then things will be good to go (i.e. do some online virus scans, download some stuff from here).
     
  4. rogvalcox

    rogvalcox MajorGeek

    Check out this link, and follow all the instructions!!

    I know you can't use the internet efficiently, but you can do all the necessary downloads on a different computer and then install and run the necessary stuff on the infected computer!! But like I said...just follw the instructions on this link!!

    http://forums.majorgeeks.com/showthread.php?t=35407

    As far as moving the thread...just open a new thread in the spyware forum and just paste and copy your question from here!! Let me know if you need help with that!!

    Roger
     

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