seriously need help with trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by halfstrike, Jan 17, 2011.

  1. halfstrike

    halfstrike Private E-2

    So i have AVG free and it detected a trojan threat name:trojan horse generic19.LZM file name c:\Users\Public\Document\Windows\winhelp.exe.

    It says it detected and removes this trojan but it then detects it again a few seconds later so its not being removed or is being removed then getting itself back in instantly. Now I've been struggling with this trojan for over 2 days now and everything i try isn't getting it out i even still a system restore and it was still there. Ive tried Malware bytes and it scans my computer finds the virus and "removes" it but when i restart to finish the removal its back again.

    I just really need help now this thing trojan is really kicking my ***. Thanks in advance for the help.
    If you need anymore info to help me with this problem just let me know ill post it
     
  2. halfstrike

    halfstrike Private E-2

    im sorry i missed the other read me thread on this forum that was stickied so im going to try those methods first then i will make another post in greater detail. this thread can be closed or deleted if need be
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  4. halfstrike

    halfstrike Private E-2

    so i ran all the tests and fixes in the stickies and everything seemed fine for like 2 days now its back so i assume it never left so im going to post the logs here for you guys to take a look at . thanks in advance for all the help
     

    Attached Files:

  5. halfstrike

    halfstrike Private E-2

    and heres the last log
     

    Attached Files:

  6. halfstrike

    halfstrike Private E-2

    forgot the MG tools log and that catchme log is irrelavent wrong upload.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please disable Spybot's TeaTimer. Otherwise it will interfere with the fix below.

    How to disable Spybot's TeaTimer

    Uninstall these outdated versions of Java.
    • Java(TM) 6 Update 16
    • Java(TM) 6 Update 5

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    c:\programdata\nOdPm06510
    Folder::
    C:\Program Files\AskBarDis
    Driver::
    ASKUpgrade
    jnjhdpfb
    File::
    C:\Windows\System32\drivers\sccuzgbv.sys
    c:\windows\system32\drivers\jnjhdpfb.sys
    Registry::
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=-
    [-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{3041D03E-FD4B-44E0-B742-2D9B88305F98}"=-
    [-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
    [-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "DisableCAD"=-
    [-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\sccuzgbv]
    RegLock::
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!:)
     

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