Setup.exe

Discussion in 'Malware Help (A Specialist Will Reply)' started by speigel, Mar 12, 2011.

  1. speigel

    speigel Private E-2

    Hi.

    Here's my situation. In the morning, my computer was on standby. I turned it on and it took longer than usual for me to sign in. It took longer to load my browsers and do anything else as my computer seemed to be running something. I looked at my task manager and saw a "setup.exe" using a lot of memory.

    I shut "setup.exe" down. Soon after, my computer said I was low on free space on my C drive. I deleted some files. Later my computer would say that I was again low on free space. So I kept an eye on how much space I have. I noticed that it would change almost every time I checked it. It looks like something was eating my free space. I also noticed that "setup.exe" will sometimes start to run and I would have to shut it off.

    Here are the logs attached to the thread. Please note that while running ComboFix, I walked away from the computer. When I came back ComboFix finished running and there was an IE icon on my desktop and another icon labeled "Settings.dat" I don't know how they got there. I think the setup.exe ran while I was gone and then did something.

    Thanks for any help. Much appreciated for your hard work.
     

    Attached Files:

  2. speigel

    speigel Private E-2

    Here is the last log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have no idea what the setup.exe pertains to. You may need to post in the software forum for that issue. Let's remove one item:

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\WINDOWS\jgzr.dat
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
  4. speigel

    speigel Private E-2

    TimW,

    Thanks for taking my case. Here are the two logs you asked for.

    In case this information is pertinent: When I opened Chrome (my default browser), it asked if I wanted it as my default browser. It seems that IE installed itself (?) and became my default. I haven't opened IE.
     

    Attached Files:

  5. speigel

    speigel Private E-2

    TimW,

    Disregard my last email. Here is the updated ComboFix log.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That file replaced itself, so it must be for one of your programs. I am not seeing any thing else in your logs. Perhaps the Setup.exe is for an update to one of your programs. If it continues, post in the software forum for additional assistance.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  7. speigel

    speigel Private E-2

    Thanks TimW for your help. I feel assured!
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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