setup_patch.packed.7z ??

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by WannaKiteNow, Sep 2, 2014.

  1. WannaKiteNow

    WannaKiteNow Private E-2

    Hi all,

    I did a virus scan with avira antiviruspro today and it gave me a warning saying that setup_patch.packed.7z was present and there was insufficient memory so file was not scanned.

    My computer has been going a little slow recently.

    Is that file a problem?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    If you want to check your whole PC for any malware issues then follow thru with the below instructions. If you are only concerned with that one file reported by Avira than it would have been much more useful if you told us exactly where it was located. It may be for something you use. If it is just in a temp folder, you can just delete it.

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide



    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. WannaKiteNow

    WannaKiteNow Private E-2

    Hi,
    The file is located in c:\windows\temp\CR_828E9.tmp\SETUP_PATCH.PACKED.7Z

    I have attached scan/log files from using the READ and RUN ME FIRST Malware Removal Guide.

    For the last month or so my laptop has started taking longer to boot up, longer for Chrome to open and initially longer to get onto websites, but then after another few minutes it acts normal.....ie speed picks up.

    However yesterday while trying to run ccleaner on my wife and sons profiles I was getting a message similar to this....you have been logged in with a temporary profile, contact your system admin for help..
    I had to reboot to be able to log into their accounts normally and run ccleaner.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are basically clean other than a little junkware which we will remove down below. Thus it appears that your problems are not related to malware. Most startup delay issues are due to what people install and allow to run at startup. We will remove one unnecessary startup of utorrent in the fix below too. You should not have torrent downloaders running at startup and you should only run them when you really need to run them. In reality, they are one of the most frequent causes of PC infections.



    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8080
    O4 - HKUS\S-1-5-21-3542690805-706344041-228867250-1002\..\Run: [uTorrent] "C:\Users\Jen\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED (User 'Jen')

    After clicking Fix, exit HJT.


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Services
    (gupdate
    gupdatem
    gusvc
     
    :Files
    C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    C:\Users\Damian\AppData\LocalLow\Conduit
    C:\Windows\TEMP\*.*
    C:\Users\Damian\AppData\Local\Temp\*.*
     
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\secman.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\secman.OutlookSecurityManager.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\secman.OutlookSecurityManager]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\secman.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Conduit]
    [-HKEY_USERS\S-1-5-21-3542690805-706344041-228867250-1000\Software\APN PIP]
    [-HKEY_USERS\S-1-5-21-3542690805-706344041-228867250-1000\Software\AppDataLow\Software\Conduit]
    [-HKEY_USERS\S-1-5-21-3542690805-706344041-228867250-1000\Software\AppDataLow\Software\SmartBar]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
    "Tabs"="res://ieframe.dll/tabswelcome.htm"
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. WannaKiteNow

    WannaKiteNow Private E-2

    OK, I just ran the programs and uploaded the logs now.
    Hopefully things will speed up.
    Will let you know ASAP.
    If there's anything else I should do let me know.

    Thanks very much for your help. Its much appreciated.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  7. WannaKiteNow

    WannaKiteNow Private E-2

    Hi,
    Last night my avira antivirus alerted me to a trojan on my laptop.
    It was TR/ATRAPS/Gen2. It was located here C:\Program Files (x86)\ASUS\APRP\aprp.exe.
    I panicked and let avira perform its action which was to "Deny access".

    Is there anything else I should do?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    That there is a false positive. It's ASUS related.
     
  9. WannaKiteNow

    WannaKiteNow Private E-2

    OK, so what does that mean?
    Is it bad that I selected "Deny Access" in Avira?
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  11. WannaKiteNow

    WannaKiteNow Private E-2

    Ok. Thank you.
     

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