several infection and back door trojans

Discussion in 'Malware Help (A Specialist Will Reply)' started by cricket3, Dec 5, 2012.

  1. cricket3

    cricket3 Private E-2

    seem to be having browser being slow and having to click a couple of times to get the thing to work as well as mouse curser goes by itself had some detection about trogan and unknown problems some fies attached still have to run mgtools yet waiting for laptop to get home in case i have problems so I can read on your website , Thank you in advance
     

    Attached Files:

  2. cricket3

    cricket3 Private E-2

    sorry for delay just got the program to work
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: PricePeep - {FD6D90C0-E6EE-4BC6-B9F7-9ED319698007} - C:\Program Files\PricePeep\pricepeep.dll
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    After clicking Fix, exit HJT.

    Uninstall the below very old versions of software:
    Java(TM) 6 Update 31
    PricePeep for Internet Explorer

    Now install the current version of Sun Java from: Sun Java Runtime Environment


    Please download OTM by Old Timer and save it to your Desktop.
    • Right-click OTM.exe and select Run as administrator to run it.
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Services
    SPBBCSvc
     
    :Files
    C:\Documents and Settings\Compaq_Owner.YOUR-27E1513D96\Application Data\rervc.dll
    C:\Documents and Settings\Compaq_Owner.YOUR-27E1513D96\Application Data\wigsc.dll
    c:\Program Files\Common Files\Symantec Shared
    C:\Program Files\PricePeep
    c:\Program Files\Norton Internet Security
    C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job
    C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec
    C:\WINDOWS\Temp\*.*
    C:\Documents and Settings\Compaq_Owner.YOUR-27E1513D96\Local Settings\Temp\*.*
    C:\RECYCLER\S-1-5-21-2241666153-2684698551-802417255-1009\$c084cd72f71e7610ed60e05cb5e810db\@
    C:\RECYCLER\S-1-5-21-2241666153-2684698551-802417255-1009\$c084cd72f71e7610ed60e05cb5e810db\U
    C:\RECYCLER\S-1-5-21-2241666153-2684698551-802417255-1009\$c084cd72f71e7610ed60e05cb5e810db\L 
    C:\RECYCLER\S-1-5-21-2241666153-2684698551-802417255-1009\$c084cd72f71e7610ed60e05cb5e810db
     
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rervc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wigsc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{77772678-817F-4401-9301-ED1D01A8DA56}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\avgnt]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Software Update]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MSMSGS]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SUPERAntiSpyware]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\swg]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TkBellExe]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
    "Tabs"="[URL]http://search.babylon.com/?affID=113480&tt=3012_4&babsrc=NT_ss&mntrId=949a287e0000000000000013d35a0f35[/URL]"
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. cricket3

    cricket3 Private E-2

    Hi , the computer seems to run faster however the browser needs to be re freshed every once in awhile. I did notice that the avg popped up and this was on it
    trojan horse generic30.axez c:system volume information\_restore{a2578cba-012a-4ee9-9e3d-27d3f494a2b6}rp236\a0016550.dll
    virus found win32/cryptor c:system volume information\_restore{a2578cba-012a-4ee9-9e3d-27d3f494a2b6}rp238\a0017662.dll
    virus found win32/cryptor c:system volume information\_restore{a2578cba-012a-4ee9-9e3d-27d3f494a2b6}rp238\a0017664.dll
    they are in the virus vault for now but not sure what to do with that kind of thing if it could de deleted and everything else run alright.
    the attached files that were requested
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're logs are clean.
    This is just System Restore and this will be cleanup after toggling System Restore in the below instructions.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  6. cricket3

    cricket3 Private E-2

    Thank you so much for your time and advice very much appreciated, have a great day !!
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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