Several security breeches - help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by vits5, Mar 21, 2005.

  1. vits5

    vits5 Private E-2

    Problems: :(
    1. Tons of popups!
    2. Norton's detected a virus called Trojan.StartPage, but is unable to repair, clean or quarantine the file.
    3. Have search bars I don't want.
    Please help! Hijack log below. Ran Spybot twice, but it won't clean everything because it keeps shutting down during the deletion process? Also I have the Spybot's Teatimer installed and every 10 -20 seconds, it's telling me that BHO's are trying to edit registry. Sometimes it allows me to deny change, but other times, the "deny change" is greyed out.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:58:38 PM, on 3/20/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Edit by chaslang: Unrequested inline log removed

    THANK YOU FOR YOUR TIME AND ASSISTANCE!
     
    Last edited by a moderator: Mar 21, 2005
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to MGs! Please follow forum guidelines and read our sticky threads. We have some rules about how to use HijackThis, when to use it, and how to post logs that must be followed.

    To help us to best help you, please follow the steps below closely and in the order given and do not skip anything. If you have any difficulty, please post back letting us know what steps you have completed, what you found while doing the scans if anything along with details about any problems you may have encountered in completing the steps. The more details you can provide the better. Don't be afraid to ask for additional help if you don't understand something!

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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