Severe malware problem.

hgibbs · Apr 5, 2008

I have aDell Inspiron 1100 running WinXp.Spyware Doctor has identified:Trojan Virtuemode,RootKit Agent, and Adware Components.Claria. 7 threats ,238 infections.
Here's the problem: slow bootup and when background and icons appear, the icons and start programs disappear before I can get to click on one to run it! The background image stays, but after 15 to 30 seconds icons will again appear. This sequence continues until it finally stops and only the background image is shown. This may be after 5 or more minutes when it finally stops the sequence.
I was once able to run Spyware Doctor which identified the malware, but it couldn't remove them..I had the freeware version.
It will not read a CD so I can't do a restore or reinstall.
Could I use a flash drive with Spybot or other program to clean this stuff out?

Or, are there any good suggestions to clean this up.
I have other computers
with which to load the flash drive
hgbbs

DavidGP · Apr 5, 2008

Welcome to Majorgeeks!

Hopefully you can run the below as this will give our malware experts some info as to help you remove this malware pest, if you get stuck on any part that wont run due to the issues you have with slow applications, just move onto the next part fo the guide, but the more you can complete and gather the logs the better.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

hgibbs · Apr 7, 2008

Halo said: ↑

Welcome to Majorgeeks!

Hopefully you can run the below as this will give our malware experts some info as to help you remove this malware pest, if you get stuck on any part that wont run due to the issues you have with slow applications, just move onto the next part fo the guide, but the more you can complete and gather the logs the better.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
Click to expand...

Thanks for the response. Since I'm having a problem with running a program because the laptop acts like its going ito standby every 5 to 10 seconds, I can't get a log until I can really get a program to run.
Can I run removal tools from a flash drive I have loaded with another computer?
hgibbs

TimW · Apr 7, 2008

Short answer is yes .....but for MGTools.exe you need to download to flash drive and then copy to the C:\ folder. SASpyware, ComboFix and MalwareBytes should be able to copy to desktop and then run/ install. Let us know what problems you have.

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Severe malware problem.

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DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

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TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member