Shutdown Network, Short Circuit McAFee

JFan · Apr 20, 2009

I think I have a virus and can't get rid of it with McAfee. I believe the following have infected my PC based on McAfee quarantine:

- DNSChanger!a
- Generic.dx!j

They've disabled my home network, changed the settings on my McAfee firewall to "open" and disabled my internet connection. I can't even run HiJackthis install. My PC is cripled and I don't know how to begin to fix it!!

Your assistance would be greatly appreciated.

TimW · Apr 23, 2009

The infection you have is known to infect router hardware. If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup. After doing this, continue with on with the below.

Download HostsXpert and then follow the below steps.

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
* Click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program

Then try doing the READ & RUN ME FIRST. Malware Removal Guide

JFan · Apr 23, 2009

TimW:

Thanx for the response. I wasn't able to run some of the fixes presented in the original post because my network & internet connection were disabled by the virus. Combofix and Malwarebytes also did not respond. I had to some investigative work myself to find the malware in the registry and system folder. Once I determined what it was I used a program called RegRun which was able to eradicate the virus. Once I had my PC back online I ran both COmbofix and Malwarebytes to futher remove viruses. After several scans from that and McAfee I think I've finally cleaned my PC. :-D

Thanx for your help!!

TimW · Apr 27, 2009

Good to know you managed to fix it.....let us know if you need additional assistance.

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Shutdown Network, Short Circuit McAFee

JFan Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

JFan Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member