Shutsdown when click on favs in IE 7

Jilogethan · Dec 6, 2008

Wanted to know if you guys could help me out on this one. I ran through Read and run me first and still have this problem. Whenever in IE7 I click on favs, computer shuts down instantly and restarts. Anybody know what could be causing this. You guys helped me fix my laptop with this process and thought I could do the same for my old desktop been having probs with for months. I have attached the logs.

Thanks.

Jilogethan · Dec 6, 2008

I cannot find the SASlog file or the Malware log file, one scan came up empty.

DavidGP · Dec 7, 2008

Hi

Superantispyware log

To retrieve the removal information ( the log )after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Although the logs are automatically save in a folder for SUPERAntiSpyware, you may want to save the log somewhere you can easily locate it. We suggest using an informative filename like SASlog.txt
Please attach the Scan Log results to your next reply whether it finds anything or not. This way we no that the correct updated version of the program has been run.
Click Close to exit the program.
Click to expand...

MBM log

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Click to expand...

May need to re-run these two again if no logs are available in the applciations log menu list.

But if logs are hard to gain then continue with the guide and attach the MGTools logs.

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Shutsdown when click on favs in IE 7

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Jilogethan Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member