Sidebar Spyware

skiiirt · Dec 12, 2005

Hello!

I am helping someone remove some nasty spyware on their computer
I have ran
Microsoft AntiSpyware
Spyware Blaster
Search & Destroy
Hitman Pro
Adaware
Cleansweep

None of them can find this
I have attached the log and an image of the sidebar that will not go away. I cannot find the process in Task manager. I have also followed all of the steps listed (house keeping, disabling system restore etc) I have also regedited to see if it was auto starting and I couldnt find anything abnormal, as well as msconfig startup appears to be clean

Edit by chaslang: Cleaning steps not followed. Inline log removed

chaslang · Dec 12, 2005

Please read the forum sticky threads. Do not post any logs inline.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

.

chaslang · Dec 12, 2005

What you may also want to first look at is in Internet Explorer, click Tools and select Manage Add-ons and see if the toolbar is there.

skiiirt · Dec 12, 2005

Nothing in add-ons.
I have done all the things you have mentioned from points 1 - 6 and then some. Hitman Pro seems to have covered most of those points (CCleaner etc) and I have not located the problem. The only thing is this computer is 75 miles away from me and I won't be back there untill later on in the week.

I was hoping someone could tell me something from the hijack log as it looks normal to me. As well the sidebar thing doesnt seem to have any process attached to it.

From the scans I basically cleaned 75 different cookies. No active programs (none in memory) So I am at a loss.

chaslang · Dec 12, 2005

Try this: Running Spy Sweeper

chaslang · Dec 12, 2005

After posting the SpySweeper log, run the below if you still have a problem.

Download WinPFind

Extract it to the root folder of drive C ( C:\ ). This will create a folder called WinPFind in the C:\ folder. Inside C:\WinPFind is a file called WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.

When it is done, it will show the results of the scan. Click on the Copy to Clipboard button and then paste the contents of the log in your clipboard. Then save it to a file using notepad and upload the text file here as an attachment.

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Sidebar Spyware

skiiirt Private E-2

Attached Files:

tool.JPG

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

skiiirt Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

chaslang MajorGeeks Admin - Master Malware Expert Staff Member