Sinowal.trojan troubles

Discussion in 'Malware Help (A Specialist Will Reply)' started by MamaLoca, Dec 6, 2008.

  1. MamaLoca

    MamaLoca Private E-2

    My daughter's PC is having an issue and I need some help.

    She says that while she was installing Adobe Reader 9 she encountered a popup claiming to be Windows Defender

    Her computer keeps popping up two alerts. One I am sure is a spoof "Windows Firewall" tells me that the Sinowal.Trojan has infected the computer and it links to PerfectDefender 2009. The second says Windows defender has found a threat trojanDownloader: Win32\Reno.FT
    Windows explorer also crashed on a fairly regular basis during the Malware detection proceedings.

    During House Cleaning: Trying to run MSConfig rebooted the system twice.
    I was able to run CCleaner

    I ran all the programs following all the directions. None of them seemed to find anything wrong.

    I am attaching the log files and an image of the warning messages for what it's worth.

    Thank you in advance for any and all the help you can provide

    Cheers
    Nila
     

    Attached Files:

  2. MamaLoca

    MamaLoca Private E-2

    The rest of the files.
     

    Attached Files:

  3. MamaLoca

    MamaLoca Private E-2

    My Daughter has decided to reinstall windows

    I would like to thank anyone who has taken the time to look at this and analyze it. I apologize for wasting anyone's time. I think what you all do here is wonderful.

    Thanks Again,
    Nila
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry to hear that she had to do a reinstall. But good that she is up and running. :)
     
  5. MamaLoca

    MamaLoca Private E-2

    Thankfully, she has all her important documents, images and music on an internal drive so the process wasn't as painful as it could have been. I finally learned that using an external drive makes a lot of difference. The tradeoff in Access speed is well worth not loosing everything when disaster strikes. It ain't perfect but it works for us.
     

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