'SITEBAR!' Help!

Please follow ALL the steps in the below because you have not followed them and you definitely skipped how to install HJT:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.



After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

Kill the process (why is it running anyway) or delete the entry from your log file and you will be able to attach your file:
C:\WINDOWS\system32\cmd.exe


.

 

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
On the page that opens, scroll down to Local Security Authority Subsystem Service (if that is not found, look for: lsass). Then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

Local Security Authority Subsystem Service

If that does not work, use the short name: lsass

Now exit HJT and do not reboot if it asks you to do so. We will reboot further down.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe (file missing) <--- this should already be gone. So I'm just double checking.

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\lsass.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

C:\windows\system32\lsass.exe is a valid Windows process that should be running. I did not ask you to delete it and you should not, but you definitely should be able to see it.

It should also be in C:\WINDOWS\ServicePackFiles\i386

You should not be trying to fix anything on your own. That is dangerous since you do not know what belongs on your PC and what does not.

 

Post a new HJT log! Your previous log was clean! Where have you been surfing? Perhaps you are getting this from somewhere you are going.

 

What is spyexposer? If it is related to http://www.spyexposer.com/ , you would be better off not using it at all.

CCleaner should have emptied the stuff in your TIF folder! Why do they still show in your log?

This C:\WINDOWS\lsass.exe is still on your PC. Make sure you only do exactly what I indicate below.

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
On the page that opens, scroll down to Local Security Authority Subsystem Service (if that is not found, look for: lsass). Then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

Local Security Authority Subsystem Service

If that does not work, use the short name: lsass

Now exit HJT and do not reboot if it asks you to do so. We will reboot further down.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\lsass.exe <--- should already be killed
C:\low.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe <--- this should already be gone but I'm just double checking.

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\lsass.exe
C:\low.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Make sure all the files under the below folder are cleaned up:
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5

Now reboot in normal mode and post a new HJT log. And tell us how things are working.