Slow and buggy computer

Hi, I am visiting my parents who are having a lot of problems with their computer. I am not sure if it is infected or not or just has a ton of stuff loading or something else. I have tried to get stuff to stop loading with mixed success (for example - how do you get AOL to stop loading all their stuff - like their icon, spyware zapper, etc - that loads automatically when you upgrade to Aol 9!!!) They are also having trouble starting up frequently getting a bad registry reverting to a previous version or multiple blue screens saying it can't find some DLL file or something else. It also has been restarting once Windows is open, saying something went bad.

Any help and advice would be much appreciated!

They are running Win 98.

I followed the directions on the Read and Run me First page. I updated and ran Spybot and Ad-Aware in safe-mode. I am attaching my bitdefender report (which was clean.) I ran Panda but I was unable to click "See Report" (I cant find it anywhere!) but it was also clean. Here is a copy of the webpage. (Sorry about that!)

HJT log also attached.

Thanks so much!

Panda webpage:

No viruses or other malicious software have been found! Scan again
See report
Scan finished Stop
339850 Files scanned C:\bdscan70106.txtScan report Save report
Scan again
Send to laboratory
Save report
Scan again
ActiveScan only disinfects viruses. To disinfect all threats, buy or try a recommended security product. ActiveScan gives you a deep second opinion analysis of the security level of your PC. Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools and potentially unwanted tools 0 0
Dialers 0 0
Security Risks 0 0

 

BTW - the spybot and ad-aware scans were both clean. I know my parents run spybot pretty regularly, though I am unsure about ad-aware. I could not figure out how to turn of teatimer in spybot, if it is currently on.

 

Glad to hear I am clean, though I am still having tons of problems with my computer!!! I have been having lots of trouble starting my computer today before I got your post.

I am getting the blue screen at start-up: "A fatal exception 0D has occurred at 0028:C000B28A in VXD VMM(01) + 0000A28A."

Then when windows finally starts up "Windows encountered an error accessing the system registry. Windows will restart and repair the system registry for you.

Then I get: "Required .DLL file XPRT5.DLL was not found."

Then it restarts and I get "Restored a Good Registry." It starts windows and it again pops up "Required .DLL file XPRT5.DLL was not found."

Viewpoint also adds itself back. Any advice on getting rid of it?

 

Really appreciate your help. I have been telling my parents that AOL is slowing their computer down like mad, but having you say it they actually listen. LOL. So thank you for that! (They switched to AOL 8.0 or using IE to check e-mail and it is much faster....)