slow browser and page loading

Discussion in 'Malware Help (A Specialist Will Reply)' started by jones08, Aug 9, 2009.

  1. jones08

    jones08 Private E-2

    Internet pages are slow loading...sites like Jango.com and Blockbuster.com do not load completely and are glitchy and slow.

    I followed all cleaning instructions and deleted all Sun Java updates.

    Root Repeal would not run. It repeatedly hung on "Initializing" and totally froze things up.

    Attached are logs.

    Thanks.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You managed to dodge the bullet.....the scans took care of the malware. If you are still having issues with slow internet page loading, I suggest you post in the software forum for additional assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  3. jones08

    jones08 Private E-2

    Thank you, will do.

    But what about Root Repeal? Why won't that run? Is that something that should be worked on?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    For some reason, which we haven't discovered yet, it will not run on a lot of systems. It is not something to be concerned with.
     
  5. jones08

    jones08 Private E-2

    Okay. I'm over in the software forum now, still trying to figure this out.

    Thank you for your help.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds