Slow Computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by dstraus, Feb 16, 2007.

  1. dstraus

    dstraus Private E-2

    About a week ago, my computer started to so very slowly, especially connecting to the internets. I went through the full scanning and the files are attached. Spybot found nothing.

    Thanks in advance

    David
     

    Attached Files:

  2. dstraus

    dstraus Private E-2

    Re: Slow Computer pg 2

    2nd set of attachments
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First Empty Norton protected recycle bin.
    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    You should uninstall thru add/remove programs:
    Viewpoint Media Player
    Java 2 Runtime Environment, SE v1.4.2

    Reboot and install:
    Java Runtime 6

    Now download and run Viftumudo. Attach the log when you repost.

    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:

    * Delete on Reboot
    * then Click on the All Files button.
    * Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Windows\downloaded program files\WUInst.dll
    C:\WINDOWS\SYSTEM32\cdsync.dll

    * Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    * Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
     
  4. dstraus

    dstraus Private E-2

    Thanks for your help.

    I was unable to delete all of the files in the Norton Recycle bin. It is strange, but I uninstalled Norton about 18 months ago, no idea why that is still there. There are 4 files still remaining in the c/:Recycler file.

    Here are the files you requested
     

    Attached Files:

  5. dstraus

    dstraus Private E-2

    Here is the Viftmudo log
     

    Attached Files:

    • VBG.TXT
      File size:
      775 bytes
      Views:
      1
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean:

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  7. dstraus

    dstraus Private E-2

    Thanks,

    That seemed to do the trick!

    David
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Safe surfing....:)
     

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