Slow laggy computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by JGordonisone, Feb 22, 2014.

  1. JGordonisone

    JGordonisone Private E-2

    My computer is a little slow even tho I have a pretty good powerful computer to play high demanding games etc.. Ran the scans and picked up a number of pieces of malaware. Basically the issues I am having is random firefox crashes and lots of flash player crashing and lag when browsing the web .

    Included all the logs and I thank you for the service and look forward to getting all this cleaned up :)

    ~JGordonisone
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your problems may not be due to malware but you do have some junkware to clean up. So
    let's do that and see what happens.
    Do you still have AVG installed?

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: FCTBPos00Pos - {4FBBD01B-7D46-5184-A930-06299D5D7A96} - C:\Program Files (x86)\Get-Paid RewardsBar\Toolbar.dll (file missing)
    O4 - HKCU\..\Run: [Slick Savings] "C:\Users\andy\AppData\Roaming\Slick Savings\CouponsHelper.exe"
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    After clicking Fix, exit HJT.

    Now ninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Slick Savings

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Services
    gupdate
    gupdatem
     
    :Files
    C:\QooBox
    C:\_OTL\
    C:\Users\andy\Desktop\ComboFix.exe
    C:\Users\andy\Desktop\HitmanPro.exe
    C:\Users\andy\Desktop\HitmanPro_20140222_0108 - Copy.log
    C:\Users\andy\Desktop\HitmanPro_20140222_0108.log
    C:\Users\andy\Desktop\HitmanPro_x64(1).exe
    C:\Users\andy\Desktop\JRT.txt
    C:\Users\andy\Desktop\JRT_NEW.exe
    C:\Users\andy\Desktop\MGtools.exe
    C:\Users\andy\Desktop\Un*Tool.lnk
    C:\Users\andy\AppData\Roaming\Slick Savings
    C:\Windows\tasks\GoogleUpdateTaskMachineCore1ce4e33787970ee.job
    C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    C:\Windows\TEMP\*.*
    C:\Users\andy\AppData\Local\Temp\*.*
    
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Slick Savings"=-
    [HKEY_USERS\S-1-5-21-4114442013-416405760-888459542-1000\Software\Microsoft\Windows\CurrentVersion\run]
    "Slick Savings"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{{4FBBD01B-7D46-5184-A930-06299D5D7A96}]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Shell"="explorer.exe"
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="userinit.exe,"
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. JGordonisone

    JGordonisone Private E-2

    I completed all procedures and the scans but came through some errors along the way that weren't stated in the instructions for the MGtools scan otherwise the scans went through.

    Its running better now with no noticeable lag :)

    How does these attached batch of logs look?


    Thanks
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The logs look good. :)


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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