Slow PC Problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dark Storm, Jan 26, 2014.

  1. Dark Storm

    Dark Storm Private E-2

    Hi, my laptop has been running slow and my friend recommended this website, so I completed the scans and got the logs for them.
    One of the problems I have is that I usually get a pop up when I am browsing the internet, and the only option is to click Ok, so either way I will find myself on a completely different website. It happens mainly on Google Chrome because I use it the most, but has happened on Firefox and IE once or twice.
     

    Attached Files:

    Dark Storm, Jan 26, 2014
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it fix all the PUP's.

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Reboot and rescan with Hitman and then tell me how things are running. Don't forget to attach the new log.
     
    TimW, Jan 26, 2014
    #2
  3. Dark Storm

    Dark Storm Private E-2

    Here are the logs, laptop still slow on major applications
     

    Attached Files:

    Dark Storm, Jan 26, 2014
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am afraid you will have to pursue this in the software forum as it is not a malware issues. When you post in software, please supply answers to these questions:


    * Is boot up slow?
    * Is shutdown slow?
    * Is browsing/surfing slow?
    * Is downloading slow?
    * Is running any application?
    * Is it also slow in safe boot mode?
    * Also are any process showing in Task Manager to be using a lot of CPU time?
    * Anything else slow?
     
    TimW, Jan 27, 2014
    #4

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