Slow PC random runtime errors

Discussion in 'Malware Help (A Specialist Will Reply)' started by EStrother, Dec 3, 2005.

  1. EStrother

    EStrother Private E-2

    My PC seems to have slowed down, and I'm getting random runtime errors and occasionally some dll errors. I ran all of the online scanners that y'all listed, they didn't find anything. I rebooted in safe mode and ran ccleaner, add-aware, spybot, and Microsoft antispyware and fixed all that I found.
    It still runs slow. I ran hijackthis right after I rebooted. Hopefully attached is the HJT log. Any help is greatly appreciated
     

    Attached Files:

  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Scan with HijackThis and fix the following:
    Follow the instructions in Running Spy Sweeper.

    Your log shows no signs of an infection, but we are going to take a deeper look at the system.
     
  3. EStrother

    EStrother Private E-2

    I've downloaded and installed spysweeper and ran it according to your instructions. I ran Hijackthis again. Thanks for your help
     

    Attached Files:

  4. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your HijackThis log is clean and the Spy Sweeper log found and removed only a few items.

    Let's take a deeper look at your system.

    Please run Panda Online Scan. After the scan attach the log to your next post. Also please follow the below:

    1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

    2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.

    Now come back here and post all three logs as attachments
     
  5. EStrother

    EStrother Private E-2

    I ran Panda active scan, it didn't find anything. So there was no log to post.
    But here's the other two logs.
    Thanks for your time and help.
     

    Attached Files:

  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Download
    - Pocket Killbox

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click the RED X.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Download WinPFind

    Extract it to the root folder of drive C ( C:\ ). This will create a folder called WinPFind in the C:\ folder. Inside C:\WinPFind is a file called WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.

    When it is done, it will show the results of the scan. Click on the Copy to Clipboard button and then paste the contents of the log in your clipboard. Then save it to a file using notepad and upload the text file here as an attachment.
     
  7. EStrother

    EStrother Private E-2

    I followed your instructions, so here's the log file.
    If this is getting frustrating just let me know.
    Thanks for your time and help.
     

    Attached Files:

  8. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fix.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fix.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.
    Reboot

    How is your system running?
     
  9. EStrother

    EStrother Private E-2

    I haven't rebooted yet, I was looking through Windows Explore and I found the RMActionOutput.dll. in the c:\killbox folder. Should I delete it there?
    Thanks again
     
  10. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Yes, delete that.
     
  11. EStrother

    EStrother Private E-2

    So far so good, I'll let you know, if I get anymore runtime errors. Do I leave the fix.reg on my desktop? Did you happen to see anything on my PC that I can delete or uninstall? How does my PC look overall?
    Thanks for all your help and time. I really appreciate it.

    P.S. You wouldn't happen to know anything about Dragon NaturallySpeaking would you?
     
  12. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You can delete the fix.reg; it's not needed anymore.

    You can remove Windows Messenger from your Startups, that doesn't need to be running. Shoot the Messenger is a good tool that will prevent it from running.

    No, I don't know anything about Dragon NaturallySpeaking. You may want to ask in the software forum.
     

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