Slow-running caused by alot infection?

Discussion in 'Malware Help (A Specialist Will Reply)' started by apolodorus, Jan 16, 2010.

  1. apolodorus

    apolodorus Private E-2

    HI -

    A friend's computer has been running VERY slowly. I didn't know if the "alot" toolbar could have something to do with it, so I followed your procedures and it does seem to have been infected - see attached logs. Any help or advice would be appreciated. If you think it would be best to reinstall the operating system, please say so, as we'd like to get the computer clean.

    Regards,

    Bob
     

    Attached Files:

    • SAS.log
      File size:
      465 bytes
      Views:
      1
    • mb.log
      File size:
      1.4 KB
      Views:
      2
    • RR.log
      File size:
      690 bytes
      Views:
      1
    • MGlogs.zip
      File size:
      152.7 KB
      Views:
      2
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You only had a few traces of malware which MBAM took care of. You have ComboFix on your desktop, but did not attach the log. I don't think it is necessary at this time, unless you think there is something the scans missed.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  3. apolodorus

    apolodorus Private E-2

    Tim -

    Thanks a lot (or is that some sort of pun?) for your help. The cleaning does seem to have made a difference, and my friend is pleased.

    Thanks again,

    Bob
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. :)
     

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